CONTACT: Darel Cramer, communication assistant
or Mary E. Christiano, director of communication
(800) 424-4244
Fax: (888) 225-6935

FOR RELEASE: Nov. 19, 2009

Agents earn CIC and CISR designations at PIANY-sponsored education

GLENMONT, N.Y.?Members of the Professional Insurance Agents of New York State Inc. showed their commitment to continuing education, professional development and superior customer service by earning their CIC and CISR designations at last month?s PIANY CIC Ruble Graduate Seminar, held in Saratoga Springs, N.Y. Eighty-six PIANY members earned either the CIC or CISR designation at the end of the program.

?CIC and CISR are recognized throughout the industry and signify the professional achievement and extensive expertise needed to succeed in an ever-changing, demanding profession,? said Diane Fowler, executive director of PIANY. ?Member interest in obtaining these designations is testament to the dedication of our membership to providing the best service possible to their clients.?

The conferees join more than 30,000 individuals with the CIC designation and 27,000 holding the CISR. Both designations, established by the National Alliance for Insurance Education and Research, are recognized nationwide as important credentials that show significant professional expertise and personal dedication.

PIANY CIC and CISR designations programs are just two of the many continuing education opportunities available for insurance agents. For more information, contact PIANY?s Education Department at (800) 424-4244 or visit

The following PIANY members were conferred with the CIC or CISR designation:

Newly conferred PIANY Certified Insurance Counselors

Sean Bryant Bickoff, CIC, Borg & Borg Inc., Huntington, N.Y.
Victoria Ann Brown, CIC, CISR, McNeil & Co., Cortland, N.Y.
William L. Burke, CIC, LUTCF, Burke Miller & Associates, Glenmont, N.Y.
Melanie L. Colburn, CIC, Mang Insurance Agency LLC, Oneonta, N.Y.
Sabrina C. Curry, CIC, BWD Group, LLC Jericho, N.Y.
Stephen J. Donnelly, CIC, Rose & Kiernan Inc., East Greenbush, N.Y.
Renee M. D. Duncan, CIC, Donald B. Dedrick Agency Inc., Dover Plains, N.Y.
Alison M. Foy, CIC, Cook, Hall & Hyde Inc., East Hampton, N.Y.
Gregory M. Hogan, CIC, CLU, CFP, RHU, Hutchings Agency, Middletown, N.Y.
Ann Hughes, CIC, CISR, Rose & Kiernan Inc., Kingston, N.Y.
Douglas Hutchings, CIC, Hutchings Agency Inc., Middletown, N.Y.
Michael Krebs, CIC, CPCU, AAI, Peerless Insurance Co., Skaneateles, N.Y.
Laura L. Laino, CIC, Frenkel & Co. Inc., New York, N.Y.
Elaine E. Leppien, CIC, Lawley, Buffalo, N.Y.
Victoria J. Lucas, CIC, Adirondack Trust Insurance Agency, Saratoga Springs, N.Y.
Karen A. Malcolm, CIC, ACSR, CPIW, First Niagara Risk Management Buffalo, N.Y.
Carol H. McGowan, CIC, CISR, Burt Anthony Associates, Delmar, N.Y.
Daniel P. McNamara, CIC, Vanner Insurance Agency, Buffalo, N.Y.
Carol J. McNeight, CIC, Lawley Insurance, Buffalo, N.Y.
Rodrigo Mora, CIC, Clear Path Brokerage Inc., Brooklyn, N.Y.
Carla L. Navarra, CIC, Wilkins Insurance Agency, Lake Placid, N.Y.
Maureen A. Nicholas, CIC, Cool Insuring Agency Inc., Latham, N.Y.
Marie Noble, CIC, CPCU, Haylor Freyer & Coon Inc., Syracuse, N.Y.
Laurie Pelkey, CIC, Haylor, Freyer & Coon Inc., Syracuse, N.Y.
Kathleen Ann Rapasadi, CIC, CISR, CPIA, First Niagara Risk Management Inc., Syracuse, N.Y.
Vanessa S. Rose, CIC, Distinguished Programs, New York, N.Y.
Gregory M. Schaefer, CIC, The Schaefer Agency Inc., Smithtown, N.Y.
Michele Schraven, CIC, CPIW, First Niagara Risk Management, Buffalo, N.Y.
Nancy G. Scisci, CIC, Ten Eyck Group, Albany, N.Y.
Anngelene Serafini, CIC, Peerless, East Syracuse, N.Y.
Christopher M. Slonaker, CIC, Mang Insurance Agency, Delhi, N.Y.
Joan Stockman Frone, CIC, Lawley Service Inc., Buffalo, N.Y.
Carol A. Streaser, CIC, CLG Insurance, Nanuet, N.Y.
James David Sutton, CIC, AAI, James F. Sutton Agency Ltd., East Islip, N.Y.
Theresa Swick, CIC, Adirondack Trust Insurance, Saratoga Springs, N.Y.
Peter Vercillo, CIC, CPCU, AIM, AIC, Dryden Mutual Insurance Co,. Dryden, N.Y.
John Cambridge Webb III, CIC, Emery & Webb Inc., Fishkill, N.Y.
Robert E. Welch, CIC, Rose & Kiernan Inc., East Greenbush, N.Y.
Bobbi L. Whiteford, CIC, Marshall & Sterling Insurance, Leeds, N.Y.
Robert Edmund Williamson, CIC, CPCU, CLU, ChFC, FLMI, Safeco Insurance, Liverpool, N.Y.

Newly conferred PIANY Certified Insurance Service Representatives

Sajjad Ahmed, CISR, The Treiber Group Garden City, N.Y.
Cynthia Baker, CISR, Haylor, Freyer & Coon Inc., Syracuse, N.Y.
Sharon L. Baldwin, CISR, McNeil and Co. Inc., Cortland, N.Y.
David H. Borg, CISR, Borg & Borg Inc., Huntington, N.Y.
Shaun Bowen, CISR, Haylor, Freyer & Coon, Inc. Utica, N.Y.
Katherine P. Carroll, CISR, Farm Family Casualty Insurance Co., Glenmont, N.Y.
Gene Farrelly, CISR, Peerless Insurance Co., East Syracuse, N.Y.
Rosemary D. Fatato, CISR, Professional Insurance Agents Inc., Glenmont, N.Y.
Brian M. Fox, CISR, McNeil & Co. Cortland, N.Y.
Shayna L. Gersch, CISR, Skeele Agency Inc., Manlius, N.Y.
Helen C. Giampaolo, CISR, McNeil & Co., Cortland, N.Y.
Michele Giardino, CISR, Bollinger Insurance, Inc. New York, N.Y.
George M. Hackney, CISR, Jimcor Agencies Inc., Saratoga Springs, N.Y.
Christine H. Harlach, CISR, Walsh Duffield/Jacob Hauck Agency, Hamburg, N.Y.
Stephanie H. Helsher, CISR, McNeil & Co., Cortland, N.Y.
Catherine Houde, CISR, Haylor, Freyer & Coon, Syracuse, N.Y.
Bethany Ann Kallfelz, CISR, First Niagara Risk Management, Syracuse, N.Y.
Margaret Kimball, CISR, Haylor, Freyer & Coon Inc., Syracuse, N.Y.
Tonya J. Lang, CISR, Skeele Agency, Chittenango, N.Y.
Donna L. Lee, CISR, McNeil & Co., Cortland, N.Y.
Debra R. Loder-Clark, CISR, Brown & Brown, Jamestown, N.Y.
Barbara E. Lyons, CISR, Folks Insurance Group, Sayville, N.Y. 
David J. Makar, CISR, CLG Insurance, Nanuet, N.Y. 
Ana Maria Maya, CISR, DeWitt Stern Group, New York, N.Y.
Sheila M. Miller, CISR, Farm Family Casualty Insurance Co., Glenmont, N.Y.
Casheika Moses, CISR, Selective Insurance Co., Carmel, N.Y.
Lissa O'Connell, CISR, The Morley Agency Inc., Southampton, N.Y.
Tabitha Palladino, CISR, McNeil & Co. Inc., Cortland, N.Y.
Tammy L. Parker, CISR, Henke-Warren Agency Inc., W. Coxsackie, N.Y.
Susan Plass, CISR, Marshall & Sterling Inc., New Windsor, N.Y.
Linda Provo, CISR, Haylor, Freyer & Coon Inc., Syracuse, N.Y.
Hilda Mae Quick, CISR, Rampart Brokerage Corp., Lake Success, N.Y.
Cassandra J. Rankin, CISR, McNeil & Co., Cortland, N.Y.
Sharon Reed, CISR, Haylor, Freyer & Coon Inc., Syracuse, N.Y.
Michele Robinson, CISR, Haylor, Freyer & Coon Inc., Syracuse, N.Y.
Sharon Schissel, CISR, The Treiber Group, Garden City, N.Y.
Heather Ann Seamon, CISR, David L. Sidle Agency Inc., Watkins Glen, N.Y.
Shea J. Skeele, CISR, Skeele Agency Inc., Cazenovia, N.Y.
Alba Nieve Slevin, CISR, Sterling & Sterling Inc., Woodbury, N.Y.
Natalie J. Smith, CISR, Millennium Alliance Group LLC, Syosset, N.Y.
Diane T. Stahl, CISR, Haylor, Freyer & Coon Inc., Johnson City, N.Y.
Eveline K. Steinkirchner, CISR, ACSR, Lawley Insurance, Buffalo, N.Y.
Edward Arthur Teachout, CISR, Kornreich-NIA, New York, N.Y.
Christian Torres, CISR, Hugh Wood Inc., New York, N.Y.
Christine H. Walsh, CISR, Sterling & Sterling Inc., Woodbury, N.Y.
Raegina Wescott, CISR, McNeil & Co., Cortland, N.Y.

PIANY is a trade association representing professional, independent insurance agencies, brokerages and their employees throughout the state.


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