Contents
- AI Claims Assistant now taking auto damage claims calls at Travelers
- Chubb names successor to retiring chief actuary
- CEO: Selective increases commercial auto casualty loss cost, ups expected liability severity
- Aon CFO: ILS, data center construction among major 2026 market drivers
- Prudential financial announces leadership alignment
- MetLife Investment Management completes its acquisition of PineBridge Investments
- AmTrust expands E&S division with new hires and product lines
February 2026
AI Claims Assistant now taking auto damage claims calls at Travelers
The Travelers Cos. anounced the launch of AI Claim Assistant, a full agentic intelligent voice service to handle customer claims calls. The service, developed using OpenAI model capabilities and APIs, uses advanced language and speech recognition technologies, Travelers said, reporting that the capability is initially being used with customers who are calling to file an auto damage claim.
Chubb names successor to retiring chief actuary
Chubb Ltd. appointed Scott Henck to succeed Paul O'Connell as senior vice president, Chubb Group and chief actuary, effective April 1. Scott Henck O'Connell is retiring after a 40-year career in the property/casualty insurance industry.
Aon CFO: ILS, data center construction among major 2026 market drivers
Aon plc will see steady growth from its insurance-linked securities and reinsurance operations in 2026, the broker's chief financial officer said. The broker also is seeing rising growth in its commercial risk segment, aided by strong demand for large international construction business including data centers, CFO Edmund Reese said in a conference call. Among growth areas for Aon is alternative markets, where catastrophe bonds rose 40% for the market in 2025, Greg Case, president and chief executive officer, said in the call. Aon's issuance rose more than 50%, he said.
CEO: Selective increases commercial auto casualty loss cost, ups expected liability severity
Selective Insurance Group Inc. increased commercial automobile casualty loss cost by nearly 6% and upped its commercial auto liability expected severity trend to about 10%, President and Chief Executive Officer John Marchioni said during an earnings conference call.
December 2025
Prudential Financial announces leadership alignment
Prudential Financial Inc. announced a realignment of its senior business leadership structure to streamline operations in the company’s largest markets and sharpen focus on key growth opportunities. As a result of this realignment, leaders responsible for the company’s U.S. businesses, emerging markets, the Japan Group and Prudential’s asset management business, PGIM, will now report directly to Chief Executive Officer Andrew Sullivan.
MetLife Investment completes its acquisition of PineBridge Investments
MetLife Investment Management has completed its acquisition of PineBridge Investments, creating a combined firm with about $735 billion in assets under management and a broader global footprint. Announced in December 2024, the deal advances MetLife’s New Frontier strategy by combining MIM’s institutional scale with PineBridge’s specialized capabilities, strengthening its position as a top-tier global asset manager.
September 2025
AmTrust expands E&S division with new hires and product lines
AmTrust Financial Services has announced a signficiant expansion of its Excess and Surplus division, adding senior industry talent and rolling out new product lines in property, environmental and builders' risk.