LUTCF
Mr. Fleming, entered the life insurance business in 1971 with the Boston Agency of the Connecticut Mutual Life Insurance Company.
After ten years of personal production, Doug was named to a management position as new agent training supervisor, a position he held for three years before joining Berkshire Life as an agency supervisor, a position he held for ten years. He is currently affiliated with the Boston agency of the Union Central Life, as a brokerage supervisor.
Doug moderates licensing classes for PIIAM of New England and Educational Training Systems of Southborough, Massachusetts.
In 1990, Doug was named to the associate faculty, Insurance and Financial Services of Northeastern University, Boston, Mass. and was also named to the National Faculty of CIC, Austin, Texas.

CIC, CPCU, CPIA, LIC, CPIW
Mary is an independently employed insurance consultant and trainer who began her insurance career in 1971. With over 30 years of agency experience, she held positions of agency Claim Manager, Personal Lines Manager, Excess & Surplus Lines Manager and agency principal with a large retail agency in the Midwest. She is licensed as a Property & Casualty Agent and Licensed Insurance Counselor in the State of Michigan.
She attained the CPCU designation in 1987, the CIC designation in 1992 and the CPIA designation in 2010. Mary currently is on the national faculty for the Society of CIC, serves as an instructor for the Society of CISR and is an active member of the American Association of Insurance Management Consultants. She conducts a variety of continuing education classes and moderates CPIA and E&O loss control seminars. Mary acts as a consultant in the area of agency operations, workflow and Errors & Omissions loss control. She writes a monthly column called “E&O Q&A” which is published in several association periodicals.

CRM, CIC, CPCU, ARM, CPIA, AAI, TRIP
Bettye Hutchison is President of Central Insurance Services, Inc. in Adelphi, Maryland and former Vice President of Truckwriters of Colorado, Inc. in Lakewood, Colorado. After long years of “commuting” across the country on a regular basis, Bettye is taking a break from her ownership and leadership roles in the agency business and will focus on teaching and consulting.
Bettye has a long list of accomplishments and contributions to The National Alliance and to the state associations for which she instructs. Bettye serves as National Faculty and Educational Consultant for CIC, CRM, CISR and Ruble Seminars.
It is accomplishments and contributions like these that have earned her a place as a Charter Member of the “Distinguished Faculty” of the National Alliance for Insurance Education & Research. As a very deserving member of this elite group, Bettye has “demonstrated outstanding and exemplary excellence in the classroom and beyond. She has continuously given of herself through contributions in time and effort. She loves to travel and meet people all over the country, which is why, as she says “Speaking to other professionals, is not work at all; it is an honor!”

List of upcoming classes for instructor(s)...
Sep. 17, 2025 | 09/17/2025-09/18/2025
2024-2025 CIC LH | Life and Health Institute Webinar
Instructor(s): Douglas J Fleming, LUTCF; Steven D Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS
Rate:
$430.00
Credits:
16 GEN
*Approved in all 50 states. Contact the National Alliance at 800-633-2165 to get approval details in other states.
Notes:**NY licensees: Per NY DFS, it is the responsibility of the producer to maintain course completion documents. If producers repeat a course with the same approval number, New York state will not grant you CE credit. You can check your transcript by logging into your account here to check
Class type: Webinar
Curriculum: CIC
Location: Webinar
Nov. 19, 2025 | 11/19/2025-11/20/2025
2024-2025 CIC CP | Commercial Property Institute Webinar
Instructor(s): Douglas J Fleming, LUTCF; Catherine L Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS, TRIP
Rate:
$430.00
Credits:
16 GEN
*Approved in all 50 states. Contact the National Alliance at 800-633-2165 to get approval details in other states.
Notes:**NY licensees: Per NY DFS, it is the responsibility of the producer to maintain course completion documents. If producers repeat a course with the same approval number, New York state will not grant you CE credit.
Class type: Webinar
Curriculum: CIC
Location: Webinar