CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS
Lyon is the founder and principal of Lyon Consulting Services LLC, an independent consulting and educational firm. He utilizes his 35 years of expertise and experience associated with owning, operating and managing an independent insurance agency in northern New Jersey. In addition, Lyon has served as the regional director of education and regional vice president in charge of personal lines for the insurance division of a dynamic banking institution. He has earned his Chartered Property Casualty Underwriter, Certified Insurance Counselor, Certified Risk Managers, Accredited Adviser in Insurance, Associate in Risk Management, Associate in Insurance Services, Construction Risk Insurance Specialist and Management Liability Insurance Specialist designations. Lyon conducts more than 150 insurance-related classes each year for agencies and companies throughout the U.S. He works regularly with the Professional Insurance Agents of New York, New Jersey, Connecticut and New Hampshire along with the Society of CIC. His fast-paced, unique teaching style, makes him a favorite among seminar attendees.
CIC
Mark is currently employed as a Commercial Underwriter & Marketing Representative with the Oswego County Mutual Insurance Company of Parish, NY. Mark received his Certified Insurance Counselor designation in 1995 and obtained his Certificate of General Insurance in 1991. Mark continues to maintain a valid New York State insurance broker's license and has been an active instructor for CIC and CISR institutes since 2001. He is the Educational Consultant for CIC institutes conducted in New York and current resides in Hastings, NY.
CIC, SCLA, AIS, AIM, API, AIC, AINS
Nikki Sherrill-Wyatt is a Claims Team Leader with Pennsylvania National Mutual Casualty Insurance Company. Nikki started her claims career with Penn National in 1995 where she has remained throughout her insurance career. Nikki oversees the automobile line of business in claims for the states of North Carolina, Virginia, South Carolina, Tennessee and Alabama. She also trains claim representative trainees for Penn National Insurance. She enjoys teaching college graduates about insurance and claims handling in this program. She developed the curriculum for this program, where candidates have been successfully trained, hired and promoted throughout the company. Nikki also works as a Claims Alliance for the independent agents in her territory. She is charged with making sure the customer experience during the claims process is simple, timely and professional on all levels. Her focus is on customer service at all times. She is proud to have had a long career in claims and have the ability to teach others to love claims as well. Nikki earned a degree in Economics. She has obtained many designations throughout her career, but is most proud of her CIC designation obtained in 2018.
List of upcoming classes for instructor(s)...
Jan. 9, 2026 | Class: 9 AM-4:45 PM EST
2026-2027 CISR OPLS: Other Personal Lines Solutions
Instructor(s): Steven D Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS
Rate:
$170.00
Credits:
7 BR, C3, PA, PC
*Earn 1 additional NYCE credit with a passing grade on exam.
Notes:*Sponsored by CBIZ --- PLEASE NOTE: Start time is 9 am
Class type: Webinar
Curriculum: CISR
Location: Webinar
Jan. 28, 2026 | 01/28/2026-01/29/2026
2026-2027 CIC PL | Personal Lines Institute Webinar
Instructor(s): Steven D Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS; Mark A Palinkas, CIC; Nikki Sherrill-Wyatt, CIC, SCLA, AIS, AIM, API, AIC, AINS
Rate:
$430.00
Credits:
15 BR, C3, PA, PC
Class type: Webinar
Curriculum: CIC
Location: Webinar
Feb. 2, 2026 | Class: 9:30 AM-12 PM EST
Understanding the New NFIP
Instructor(s): Steven D Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS
Member rate:
$75.00
Credits:
Submitted for CE approval.
Nonmember rate:
$150.00
Class type: Webinar
Curriculum: Flood
Location: Webinar
Feb. 11, 2026 | 02/11/2026-02/12/2026
2026-2027 CIC CP | Commercial Property Institute Webinar
Instructor(s): John M Dismukes, CIC, CPCU, AAI, AIS; Mark A Palinkas, CIC
Rate:
$430.00
Credits:
15 BR, C3, PA, PC
Class type: Webinar
Curriculum: CIC
Location: Webinar
Mar. 4, 2026 | 03/04/2026-03/05/2026
2026-2027 CIC AM | Agency Management Institute Webinar ^AZ ^UN
Instructor(s): Mark A Palinkas, CIC
Rate:
$430.00
Credits:
15 BR, C1, C3, LA, LB, LSB, PA, PC
**Approved for the NYS regulations for ethics and professionalism (1) and for insurance law (1).
Class type: Webinar
Curriculum: CIC
Location: Webinar