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PIA Advantage
Thursday, Oct. 2, 2014
10-11 a.m.
Anywhere you have an interned connection

Two free per Advantage Member agency. Space is limited, available on a first-come, first-served basis.

Additional registrants may register at the rate of $25 member, $50 nonmember.
Additional registrants:


PIA Advantage presents a free Webinar:

October 2, 2014, 10 a.m.-11 a.m.

Agency Staffing, Performance and Job Evaluations

Jonathan Persky, CPA, CIC, PHR

Instructed by Jonathan Persky, CPA, CIC, PHR


Agency Staff Job Performance Evaluations - Are you doing it right?

Who should participate: Agency owners and managers with supervisory responsibilities.

Compensation is the single biggest expense in an agency. Do you have competent staff and appropriate job descriptions? When it comes time to evaluate your staff's performance, is it something you enjoy or something you dread? This one hour webinar will address the following:

  • the characteristics of good managers and how to seek good CSR candidates to hire,
  • the need for accurate, detailed job descriptions,
  • how to tailor the performance evaluation process to specific positions.





PIA Advantage complimentary registration —
Two per Advantage-level membership.
*Note: Space is limited, available on a first-come, first-served basis.

*PIA Advantage member no.
*Complimentary Registrant 1
*Insurance license no.
Complimentary Registrant 2
*Insurance license no.

Fields marked with an asterisk are required.

Confirmations will be sent prior to the program via e-mail.

Questions? (800) 424-4244.

Duane M. DiPirro, CPCU, CIC, AU

A member of the National Faculty of Certified Insurance Counselors, Duane is a frequent speaker for PIA of New York, New Jersey and Connecticut. Duane has served as Education Consultant for CIC Institutes conducted by PIA of New York, New Jersey and Connecticut, as well as the Society of Certified Insurance Counselors. He also serves as an adjunct faculty member of Canisius College and is a charter faculty member of the School for Producer Development with The National Alliance for Insurance Education and Research.
He graduated from Florida Atlantic University with a Bachelors Degree in Business Administration. He began his insurance career as a Commercial Lines Underwriter. Duane continued his insurance education by attaining the Certified Insurance Counselor (CIC) designation in 1989 and the Chartered Property Casualty Underwriter (CPCU) designation in 1999.

Upon joining the independent agency system, Duane spent 13 years with Lawley Insurance Services in Buffalo as a Commercial Lines Marketing Executive and Marketing Manager. Subsequently, Duane also spent three years at Marsh Inc. as Vice President with the responsibility of managing large multi-national accounts in the upstate New York office in Buffalo. At present, Duane is a Senior Account Executive with the Lawley Insurance Group in Buffalo New York managing key large accounts for the agency principals.


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