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PIA Webinars

Earn CE right at your desk, with the best of the best ... Live! See below for topic details.

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Confirmation/RSVP registration process:

Registrants will receive confirmation via email upon registration processing. The link provided in your confirmation will include GoToWebinar login instructions, CE documentation and additional resource materials. YOU MUST CLICK THE LINK IN YOUR PIA CONFIRMATION EMAIL to access the GoToWebinar RSVP form, which you are required to fill out to receive your unique login ID. Once you RSVP with GoToWebinar, you will receive another email with login information and this will also allow you to get a copy of the recording the day after the live program.

Webinar Schedule

June 1, 2017

Jun 1, 2017 | 10 a.m.-1 p.m.

Customer Service Reminders for Insurance Professionals

Instructor(s): Catherine L. Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS

Description:

This course is for the insurance professional who wants to provide superior customer service. We will discuss customer service in relation to industry trends, Errors and Omissions, and technological advances. We will discuss the importance of planning, goal setting and time management. We will look at various personality types and share strategies for dealing with individuals in difficult situations. Lastly, we will review basic communication skills and things to consider when dealing with customers.

NYCE:

3 BR, C3, LB, C1, LSB, LA, PC, PA (NYCR-253798)

NJCE:

3 GEN (#88898461)

CTCE:

N/A

NHCEUs:

N/A

VTCE:

N/A

June 19, 2017 for part one, June 26, 2017 for part two

June 19, 2017 for part one, 10 a.m.- Noon and June 26, 2017 for part two, 10 a.m.-Noon

2—Part LIVE Webinar: NYAIP Producer Procedures Course

*Note: You must place both Parts 1 & 2 in your shopping cart to register for the package.

Instructor(s): Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC

Description:

The New York Automobile Insurance Plan (NYAIP) is the central mechanism established pursuant to Article 53 of the New York Insurance Law to provide auto liability and physical damages coverages to those insureds who are unable to obtain such auto insurance in the voluntary market. All insurers writing automobile insurance in New York State must participate in the NYAIP by providing such insurance. All agents and brokers holding a valid license to transact automobile insurance business in New York State must be certified by the Governing Committee in accordance with Standards and procedures approved by the Superintendent of Insurance prior to submitting applications to the Plan. As provided in Section 15A of the rules of the New York Automobile Insurance Plan (NYAIP): “the Governing Committee in accordance with standards and procedures approved by the Superintendent of Insurance, shall certify qualifying agents and brokers licensed to transact automobile insurance business in New York State to submit applications on behalf of their clients to the New York Automobile Insurance Plan.” This course concentrates on those areas that are the most common situations encountered to handle Plan business and considered the most important for the Plan and Insurers to achieve a quality product.

NYCE: Part 1

2 BR, C3, PA, PC (NYCR-252136)

NYCE: Part 2

2 BR, C3, PA, PC (NYCR-252137)

June 20, 2017

Jun 20, 2017 | 10 a.m.-1 p.m.

Professional Liability Fundamentals

Instructor(s): Catherine L. Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS

Description:

Who needs professional liability coverage and why? What kinds of claims can be covered by professional liability policies and what features should one look for when evaluating these forms? We will explore the reasons why general liability coverage may not cover professional exposures and how a professional liability policy can fill the gap. Because these forms are usually written on a claims-made basis, we will review the basics of claims made coverage and apply some of these concepts to professional liability coverage. Lastly, we will discuss important things to consider when working with your clients in applying for and placing the coverage.

NYCE:

3 BR, C3, PC, PA (NYCR-253939)

NJCE:

3 GEN (#88898647)

CTCE:

3 PC (#111413)

NHCEUs:

3 GEN Producer (#481674)

VTCE:

3 GEN (#27864)

June 27, 2017

June 27, 2017 | 10 a.m.-12 p.m.

Marketing to High Net Worth Clients

Instructor(s): John Fear, CPIA, CISR, CPSR

Description:

The allure of “saving 10% in 10 minutes” has little impact on clients with assets in the millions of dollars. Being able to first reach this market segment and then interact with them and eventually provide a level of service that will retain their business. This course will identify those elements that will support both the development of this critical business segment and nurture the dynamic relationship of asset protection. By working with clients to develop a personal insurance protection plan, your business will enhance professional relationships with both current and prospective clients to attract and retain high net worth clients.

NYCE:

1 BR, C3, LB, C1, LSB, LA, PC, PA (NYCR-254257)

NJCE:

1 GEN (#88898967)

CTCE:

N/A

NHCEUs:

1 GEN Producer (#481924)

VTCE:

N/A

June 28, 2017

June 28, 2017 | 10 a.m.-11 a.m.

Upstate NY Ride Hailing becomes law in State Budget

Instructor(s): Matthew Guilbault, Esq.

Description:

Uber and Lyft, companies that allow users to call for a ride using an app, can now expand statewide later this year. The ride-hailing measure takes effect 90 days after the budget is approved, allowing time for the state Department of Motor Vehicles to create regulations. The earliest possible date is July 8. The following topics will be discussed during this webinar: Ride Hailing may not be available in all areas of the state, Ride hailing Trips will be Taxed by NYS, Some local governments can block ride-hailing, Ride-hailing drivers will have to be at least 19 years old to operate in New York, Regulations forthcoming, TNC Group Insurance Policy, Insurance Coverage Notice to Drivers, Admitted Insurer required for TNC policy and Personal Auto Policies may Exclude.

NYCE:

1 BR, C3, PC, PA (NYCR-254454)

NJCE:

Property & Casualty 1

June 30, 2017

June 30, 2017 | 10 a.m.-1 p.m.

Legal and Ethical Responsibilities (For Insurance Professionals) ^FF ^UM

Instructor(s): Steven D. Lyon, CPCU, CIC, CRM, AAI, ARM, AIS

Lyon Consulting Services, LLC

Description:

This course will cover the following topics:

  • Perceptions/Expectations
  • Professional Liability
  • Litigation
  • Standard of Care
  • Law of Agency
  • Errors & Omissions
  • Critical Times When Claims Can Occur
  • The Risk Management Process
  • Methods to Control Risk
  • Agency Defense Strategy
  • Policy Coverage Terms, Conditions and Exclusions and much more!

NYCE:

3 BR, C3, LB, C1, LSB, LA, PC, PA (NYCR-254137)

NJCE:

3 Ethics (#88896075)

CTCE:

3 LRE (#111539)

NHCEUs:

3 Ethics Producer (#481828)

VTCE:

3 Ethics (#27959)

July 18, 2017

July 18, 2017 | 10 a.m.-11 a.m.

Managing the Home-sharing Risk

Instructor(s): Dan Corbin, CIC, LUTC, CPCU

Description:

Home-sharing Network Companies like Airbnb and HomeAway have introduced new risk for the homeowners who participate with them online. When new exposures are created by law, social behavior or invention, there eventually will be a reaction from the insurance industry. Insurers make the case that these exposures were not contemplated when rates were established for an affected insurance policy, so coverage must be carved out and underwritten anew. The Insurance Service Office Inc. filed in its jurisdictions new endorsements with an edition date of February 2017 that will alter homeowners coverage for home-sharing exposures. This webinar will examine present homeowners coverage and parse out new exclusions and coverages in the endorsements.

NYCE:

1 BR, C3, PC, PA (NYCR-254138)

NJCE:

1 GEN (#88898874)

CTCE:

1 PC (#111540)

NHCEUs:

1 GEN Producer (#481830)

VTCE:

1 GEN (#27960)

August 22, 2017

August 22, 2017 | 12 p.m.-1 p.m.

How to not get sued in NJ: A look at NJ's producer duty of care standard

Instructor(s): Bradford J. Lachut, Esq.

Description:

All producers have a duty to provide reasonable care to their clients. In New Jersey that duty is one of the highest in the nation. Why is that and what does it mean for you? This webinar will take a look at how New Jersey’s duty of care standard has evolved over the years, what the standard is today and provide some suggestions on avoiding common duty of care issues. This webinar will benefit New York agents who write business in New Jersey.

NYCE:

1 BR, C3, LB, C1, LSB, LA, PC, PA (NYCR-254375)

NJCE:

TBA

September 8, 2017

Sep 8, 2017 | 10 a.m.-1 p.m.

E&O Hot Issues 2017 ^FF^UM

Instructor(s): Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC

KJM Consulting & Training, Inc.

Description:

This seminar is intended to be the latest in E&O loss control prevention along with looking at some of the issues agents, brokers & company personnel face with technology and the errors & omissions suits for both Property/Casualty Agents/Brokers and the Employee Benefits staff to include health, life and disability insurance.

Our client's needs are certainly not getting less complex. Obtaining new business is always a challenge yet the need for retention can be even greater. How is the agency/company balancing the ball of the customer who is up with technology and those who are not?

Are you identifying exposures and thinking about "Uber", "Lyft", "Airbnb", or "Home Away" just to name a few; or how about those Drones?

Now that you have identified the risk, what do you do to make sure you are protected against an E&O loss? This seminar is intended to help with just that.

NYCE:

3 BR, C3, LB, C1, LSB, LA, PC, PA, TIA (NYCR-253940)

NJCE:

3 GEN (#88898677)

CTCE:

3 PC (#111444)

NHCEUs:

3 Producer (#481675)

VTCE:

3 GEN (#27893)

September 19, 2017 and September 20, 2017

Sep 19, 2017 and Sep 20, 2017 | 10 a.m.- Noon

2—Part Webinar: NJ PAIP/CAIP Producer Procedures Course

*Note: You must place both Parts 1 & 2 in your shopping cart to register for the package.

Instructor(s): Stephen P. Tague, CPIA

Description:

PLAN CONTINUED CERTIFICATION REQUIRES SUCCESSFUL COMPLETION OF BOTH PARTS 1 & 2.

PERSONS SEEKING 1ST TIME CERTIFICATION WITH THE PLAN MUST ATTEND A CLASSROOM COURSE (NOT THESE WEBINARS).

Part 1 of 2 concentrates on the necessary information in order to provide CAIP certification to CAIP producers in the State of New Jersey

Part 2 of 2 concentrates on the rules & rates information necessary for producer certification for the Personal Automobile Insurance Plan.

NJCE: Part 1

2 GEN (#88891403)

NJCE: Part 2

2 GEN (#88891404)

November 10, 2017

Nov 10, 2017 | 10 a.m.-1 p.m.

Cutting Edge E&O Exposures ^FF^UM

Instructor(s): Steven D Lyon, CPCU, CIC, CRM, AAI, ARM, CRIS, AIS

Lyon Consulting Services, LLC

Description:

The following topics will be discuused: Ride Sharing: A discussion of Uber, Lyft, etc. and the insurance implications of using these type programs, Car Sharing: A discussion of Relay Rides, Hubber, Shuttle, etc. and the insurance implications of using these type programs, Slugging: What is it, and do you have coverage under your Personal Auto Policy, Home Sharing: Airbnb, Home Exchange, Flip Key etc. and the insurance implications of using these type programs, Boat Sharing: Boat US introduces a new “Boat Sharing” coverage program, Airpooler: What the FAA and your insurance policy have to say about sharing aircraft, Residence Premises Definition Revised, Danger- Claims Made vs. Claims Made and Reported Forms, Reimbursement of Defense Costs for Non-Covered Causes of Action, Crime Insurance- One of the most undersold coverages and much more.

NYCE:

3 BR, C3, LB, C1, LSB, LA, PC, PA (NYCR-251888)

NJCE:

3 GEN (#88897186)

CTCE:

TBA

NHCEUs:

TBA

VTCE:

3 GEN (#27961)

November 21, 2017

Nov 21, 2017 | 10 a.m.-1 p.m.

Ethics-Something Worth Pursuing

Instructor(s): Steven D Lyon, CPCU, CIC, CRM, AAI, ARM, CRIS, AIS

Lyon Consulting Services, LLC

Description:

The following topics will be discussed: Introduction to ethics, ethics and the law, variations of ethical codes, ethics today and real life, every day, practical applications.

NYCE:

3 BR, C3, LB, C1, LSB, LA, PC, PA (NYCR-245768)

NJCE:

3 Ethics (#88895265)

CTCE:

3 LRE (#110764)

NHCEUs:

TBA

VTCE:

TBA

Please note: Registration processing will not be completed without full payment at the time of registration form submission. Submission of a registration form without proper payment will not hold your spot in a program.