LUTCF

Mr. Fleming, entered the life insurance business in 1971 with the Boston Agency of the Connecticut Mutual Life Insurance Company. After ten years of personal production, Doug was named to a management position as new agent training supervisor, a position he held for three years before joining Berkshire Life as an agency supervisor, a position he held for ten years. He is currently affiliated with the Boston agency of the Union Central Life, as a brokerage supervisor.Doug moderates licensing classes for PIIAM of New England and Educational Training Systems of Southborough, Massachusetts.In 1990, Doug was named to the associate faculty, Insurance and Financial Services of Northeastern University, Boston, Mass. and was also named to the National Faculty of CIC, Austin, Texas.

Bryan Tilden

CIC, CPCU, CLU, ChFC, ARM, ALCM, SCLA

Bryan is a National Lecturer and Expert Witness in the field of insurance. Prior to starting his own firm, he was the Director of Technical Affairs and Director of Education for IIANC. Since entering the insurance business in 1974 as an Account Executive, he has worked for major brokerage firms on Fortune 100 accounts around the nation. He specialized in large retention programs, utilizing the international insurance marketplace. Tilden has been active in insurance education as a grading panel member for the Insurance Institute of America and the American Institute for Property Liability Underwriters. He has taught in every state in the US, and also teaches in Bermuda and Europe. He has served on the Education and Technical Committees for the IIANC and worked with the State of North Carolina on pre-licensing and continuing education. In 1988, IIANC presented him with the Ernest F. Young Education Award, and in 1989 Agent of the Year. He has taught in schools for both the PIA and IIA, been a speaker at RIMS and C.P.C.U. meetings, and has spoken at various conventions. He is a National Faculty Member for the Society of Certified Insurance Counselors. An active volunteer in rescue services, Tilden is an internationally certified technical rescue instructor. In 2013, he received the Higgins and Langley Memorial Rescue Award for a Swiftwater Rescue Incident. He is a member of the International Association of Arson Investigators along with their NC Chapter, and teaches arson investigation courses.

Robert Ford

CIC, CISR, CPIA, CLCS, MLIS

Robert Ford is Senior Vice President, and Director of the Claims Division for American Insurance Center. Bob started in the insurance business at age 19, when he was hired by Nodak Mutual Insurance Company as a territory producer in Wahpeton, North Dakota, and later transferred to Dickinson North Dakota. Bob returned in 1978 to Devils Lake, North Dakota to work in and purchase the family run agency. He has been with Ford Insurance Agency ever since.Bob has since involved himself in the insurance industry participating in several programs. Early in his career he started training with the IIAA of Iowa at the University of Iowa on an annual basis with their agency management school. These sessions were led by nationally known Dr. Emmett Vaughn. Those sessions helped Bob to lay the foundation for a good understanding of the insurance industry and the agency company relationships.Bob was elected to serve on the Board of Directors for North Dakota PIA (Professional Insurance Agents), and served in that position for 13 years. During that time his favorite activity was chairing the education committee. He held that position for eight years. Bob especially enjoyed chairing the education committee because in his view education is critical to a successful career. He has been privileged to serve as North Dakota PIA President and has also served as North Dakota PIA National Director. In trying to further his education, Bob completed his CIC designation in 2001, and his CISR designation in 2006. In addition, he has earned the following insurance designations, CPIA (Certified Professional Insurance Agent), CLCS (Commercial Lines Coverage Specialist), MLIS (Management Liability Insurance Specialist), and CRIS (Construction Risk Insurance Specialist).Enjoying education so much, Bob continues his educational pursuits by teaching many insurance workshops each year around the country, and is also a member of the national faculty for the Society of Certified Insurance Counselors.

List of upcoming classes for instructor(s)...

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Sep. 17, 2025 | 09/17/2025-09/18/2025

2024-2025 CIC LH | Life and Health Institute Webinar

Instructor(s): Douglas J Fleming, LUTCF; Steven D Lyon, CPCU, CIC, CRM, CRIS, AAI, ARM, AIS, MLIS, AFIS

Rate: $430.00
Credits: 16 PC
(webinar) *Approved in all 50 states. Contact the National Alliance at 800-633-2165 to get approval details in other states.

Notes:**NY licensees: Per NY DFS, it is the responsibility of the producer to maintain course completion documents. If producers repeat a course with the same approval number, New York state will not grant you CE credit. You can check your transcript by logging into your account here to check

Class type: Webinar
Curriculum: CIC

Location: Webinar

113054

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Nov. 19, 2025 | 11/19/2025-11/20/2025

2024-2025 CIC CP | Commercial Property Institute Webinar

Instructor(s): Douglas J Fleming, LUTCF; Catherine L Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS, TRIP

Rate: $430.00
Credits: 16 PC
(webinar) *Approved in all 50 states. Contact the National Alliance at 800-633-2165 to get approval details in other states.

Class type: Webinar
Curriculum: CIC

Location: Webinar

113359

More information...