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Professional Insurance Agents of New York State, New Jersey,
Connecticut New Hampshire and Vermont

Mark J. LaLonde, CPIA, CIC, AAI

President and Chief Executive Officer

Mark J. LaLonde, CPIA, CIC, AAI, an independent insurance agent for 30 years, assumed the position of president of PIA Management Services in 2011 and the position of chief executive officer in 2012. PIA Management Services is the umbrella corporation that manages the Glenmont, N.Y.-based Professional Insurance Agents associations of New York State, New Jersey, Connecticut and New Hampshire.

Prior to taking the PIA position, LaLonde had been a PIA member since establishing his own independent agency, Upstate Insurance Agency Inc., in 1985. The agency underwent several mergers and acquisitions and after being acquired by Oneida Financial Corp., operated as Bailey Haskell and LaLonde Agency, employing some 90 individuals at seven offices around New York.

His work with PIA includes serving as president of PIANY, the New York PIA affiliate, in 1998-99, and as chairman of the PIA Management Services board from 2005-11. PIANY past President John Bailey has assumed the interim position as board chairman.

In 2011, LaLonde was awarded the PIA National Professional Agent of the Year for his unparalleled support of PIA and the independent agency system. He was nominated for this award after receiving a similar honor from PIANY in 2010. In 2000, LaLonde was presented with a presidential citation from PIANY recognizing his work on behalf of the association, and in 1996, he was honored with PIANY's Committee Chair of the Year award for his volunteerism and guidance as chair of the PIANY Education Committee.

LaLonde also served as a member and chair of the Glenmont National Alliance Committee, which oversees and conducts property/casualty education and the Certified Insurance Counselor and Certified Insurance Service Representative, under the auspices of the National Alliance, sponsored by the Professional Insurance Agents of Connecticut, New Jersey and New York.

LaLonde is a graduate of SUNY Utica-Rome, and has been an active participant in his community. He has served as president of the Oneida Rotary Club; trustee of the Oneida Library; chair of the Oneida Recreation Commission; and director of the Oneida Chamber of Commerce.