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Professional Insurance Agents
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Member Resources

PIA provides members with resources, advice and information that offer real savings in time and money. You're a member for a reason, and this is it. Take advantage of everything PIA has to offer.


  • Access experts

  • Ask PIA—A searchable database featuring hundreds of member questions answered by our highly-qualified technical specialists.
  • QuickSource Document Library—PIA's extensive library of industry reference materials.
  • Associate Member Directory—A complete listing of PIA associate members that provide products and services to insurance agents and brokers.
  • Circle of Consultants—A referral program to industry professionals with expertise in all areas of agency operations, many giving PIA-member discounts.
  • E&O Assistance Hotline—Offers association members assistance with their E&O-related inquiries through PIA’s E&O Counsel, Robert M. Sullivan, Esq.
  • Technical Hotline—Submit a request here or call (800) 424-4244 to have your questions answered by our highly-qualified technical specialists.
  • Technology Hotline—Members can have their technology-related inquiries answered by nationally recognized consultant Matthew Milliken.

  • Agency development

  • Agency Transition Program—A program that assists members in making contact with other agencies that are looking to buy, sell or merge insurance businesses.
  • Closing the Gap—Growth and Profit (PIA National)—Tools designed to help agencies project and plan for new business growth and profitability on a five-year basis.
  • Independent Agency Ownership of Expirations (PIA National)—A PIA National task force report assessing challenges and considerations for continuing action to ensure independent agency ownership of expirations.
  • Practical Guide to Successful Planning (PIA National)—An online reference and resource center to help agency planning efforts and coordination with the carriers they represent.

  • Carriers/markets

  • MarketBase™—Market leads for your hard-to-place risks—nearly 2,100 special risk categories from nearly 100 firms.
  • PIA Company Rating Tracking Service—Stay on top of the latest changes to your specific carriers' A.M. Best ratings through this exclusive PIA-member service.

  • Crisis planning and preparation

  • Flood Insurance Tool Kit—Comprehensive reference materials to assist members in advising their clients about flood insurance.
  • Privacy Compliance Central—The latest on privacy laws and requirements, including a risk assessment survey to develop an agency-specific security program.

  • Marketing

  • Digital Marketing Tools—A collection of digital marketing elements your agency can use to gain attention, engagement, and impact on social media and digital marketing channels.
  • PIA logo—PIA encourages members to add the agent logo to your website, email signature, marketing pieces and more. Proudly display your membership.

  • Staffing/perpetuation

  • Overtime regulation—Outlines the U.S. Department of Labor final rule, under which most employees are entitled to overtime under the Fair Labor Standards Act.
  • Agency Staffing Assistance Program—A comprehensive tool kit designed to help members recognize, recruit, hire and train good employees.
  • “Careers in insurance” recruitment presentation—A recruitment presentation and other materials to help members educate local communities about the benefits of a career in insurance.
  • PIA HR Info Central—A Web-based human resources portal offering support and access to the latest human resources tools and legal compliance information.
  • Agency Journey Mapping—Resources to help members with agency perpetuation, business succession and ownership transfers.

  • Technology

  • Technology Info Central—A one-stop shop for technology news, vendors and consumer information for members' Web sites.