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Member Services Department

PIA's Member Services Department is responsible for the association's membership and insurance services. PIA services close to 4,000 members in four states. Our goal is to provide products and services that will meet our members' needs.

More than 60 percent of PIA members use one or more of the services and products offered through the associations. These products are developed by agents for agents and brokers.

Members registered for "member-only" information on the PIA web site can obtain staff e-mail addresses by clicking here.


Loni Swedick-Harvey
Membership and Marketing Manager
Kelly Hanlon
Membership Retention Representative
Athena Cancio
Marketing Manager
Carrie Santore
Membership Retention Representative
Crystal Ringler
Marketing Coordinator
Susie Derway
Member Services Receptionist



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