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Industry Resource Center

One of the most valuable PIA membership benefits is free access to PIA's award-winning Industry Resource Center. The Resource Center is the PIA member's gateway to all the information you need. PIA's technical staff answers nearly 11,000 member inquiries each year.

Shirley Albright, CISR
Director, Industry Resource Center

Colleen Byrnes, CISR
Resource Center Representative

Helen Horn, CIC, CISR
Industry Resource Representative

Alice DiStefano
Resource Center Administrative Assistant

Rosemary Fatato
Resource Center Legal Administrative Assistant


QuickSource document service...
Special resource kits on agency management, mergers and acquisitions, industry technical issues, marketing and much more are available. Access this valuable member benefit by clicking on the title above.

BusinessLink™ program...
We maintain an extensive database to help members seeking appointments from carriers, general agents and managing general agents. This free member service gives you access to appointments you may qualify for.

Technology Info Central...
A one-stop shop for your technology needs including the latest technology news with links to more in-depth information, access to consumer-related materials to include on your agency's Web site and a database of vendors offering a vast array of services.

Ask PIA...
An searchable online database that provides hundreds of researched questions and their detailed answers by PIA's highly qualified technical experts.

Technical Hotline...
Offers access to PIA's technical staff with a combined industry experience of more than 100 years giving you the answers you need to keep your business on the cutting edge.

Circle of Consultants...
If you are ever in need of a consultant for your agency, turn to the PIA Circle of Consultants. We can put you in touch with a qualified consultant. And, many Circle of Consultants participants offer discounts to PIA members.

Errors and omissions advice...
PIA's E&O counsels—David H. Paige, Esq. and Robert Sullivan, Esq.—can offer free, objective advice on your agency's E&O concerns. They also write, lecture and conduct audits regarding methods for avoiding E&O liability.

MarketBase™...
PIA can help you find a suitable market for your hard-to-place risks. We can access nearly 2,100 listings to give you the latest information available. Same-day service is the norm.

Agency Transition...
PIA program implemented especially for agents and brokers looking to connect with other agencies looking to buy, sell or merge.

Agency Staffing Assistance Program...
A comprehensive tool kit designed to help members recognize, recruit and train good employees with features that include sample ads, interview tipis, a guide to in-house internships and links to additional resources.


Contact Industry Resource personnel for:
BusinessLink™
MarketBase™
Circle of Consultants
QuickSource document service
Technology Info Central

Ask PIA
Technical Hotline
Agency Staffing Assistance Program
Agency Transition

Send e-mail inquiries: resourcecenter@pia.org



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