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Communication Department

The Communication Department is responsible for public relations, publications, graphic design, copywriting, PIA Web site and creative services.

Implementing public relations and publication efforts on behalf of association members through contact with the media and consumer sources is an important function of the department. Primary publications include state specific editions of PIA magazine, PIA Reporter and e-newsletters.

The Creative Services unit is responsible for the design and production of agency management tools geared toward helping members fulfill their agency marketing needs. Click here to learn more about the products and services available; including direct marketing tools, telemarketing and public relations manuals; customized agency newsletters; consumer materials and more.

The PIA Web site has become an important source of information for members. The management of that site is the responsibility of the Communication Department.

Members registered for "member-only" information on the PIA web site can obtain staff e-mail addresses by clicking here.

Mary Christiano
Director of Communication

Jaye Czupryna
Member Information Manager

Peter Hanley
Publications Specialist

Darel Cramer
Communication Assistant

Susan Newkirk
Magazine and Media Advertising Sales Executive

Alysia Plaza
Creative Services Account Executive

Nick Marchetti
Creative Manager

Roberta Lawrence
Graphic Artist

Patricia Dykeman
Marketing Specialist

Sue Jacobsen
Senior Magazine Designer

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