Communication Department

The Communication Department is responsible for public relations, publications, graphic design, copywriting, PIA Web site and creative services.

Implementing public relations and publication efforts on behalf of association members through contact with the media and consumer sources is an important function of the department. Primary publications include state specific editions of PIA magazine, PIA Reporter and e-newsletters.

The Creative Services unit is responsible for the design and production of agency management tools geared toward helping members fulfill their agency marketing needs. Click here (N.Y.), here (N.J.), here (Conn.) or here (N.H.) to learn more about the products and services available; including direct marketing tools, telemarketing and public relations manuals; customized agency newsletters; consumer materials and more.

The PIA Web site has become an important source of information for members. The management of that site is the responsibility of the Communication Department.


Mary Christiano
Director of Communication
mchristiano@pia.org

Joseph D. Renzi
Publications Editor
jrenzi@pia.org

Sue Jacobsen
Senior Magazine Designer
sjacobsen@pia.org

Jaye Czupryna
Senior Publications Editor
jczupryna@pia.org

Melissa Nazar Cibelli
Public Relations Specialist
mnazar@pia.org

Darel Cramer
Communication Assistant
dcramer@pia.org

Nick Marchetti
Creative Manager
nmarchetti@pia.org

Roberta Lawrence
Graphic Artist
rlawrence@pia.org

Patricia Dykeman
Marketing Specialist
pdykeman@pia.org

Susan Newkirk
Magazine and Creative Services Sales Executive
snewkirk@pia.org

Jennifer Hammond
Magazine and Creative Services Assistant
jhammond@pia.org


PIA magazine...
The award-winning, monthly PIA magazine offers in-depth and thought-provoking coverage of major insurance topics, plus monthly columns to help you sharpen your competitive edge. For magazine advertising information, click here.

Electronic weekly publications...
PIA members receive a weekly electronic newsletter which features timely industry information, general business news, state legislative/regulatory issues, important legal decisions affecting your business and more, e-mail publications@pia.org.

Creative Services...
PIA Creative Services offers you a wide range of customized marketing pieces including brochures, fliers, postcards and advertisements. PIA Creative Services handles it all for you; writing, design and printing. For more information e-mail
creativeservices@pia.org.

Public and media relations...
PIA's PR programs focus on the benefit of doing business with a professional, independent insurance agent and on the positions and activities of the association. For more information email mchristiano@pia.org
jczupryna@pia.org

PIA Web site...
PIA's Web site pia.org offers you the day's insurance news; access to PIA's wide range of QuickSource documents; an opportunity to register for the latest CE courses; and so much more.

PIA Reporter...
Stay on top of industry information with the help of your PIA Reporter newsletter. It provides you with the latest news on regional, state, national, technical, legislative and legal issues. It will also keep you informed of association positions and activities. For more information e-mail publications@pia.org.

State-specific newsletter service...
PIA offers a customized, state-specific newsletter service for members to send to clients and prospects. Filled with insurance news and product information in an easy-to-read manner, the newsletters are customized with your agency information, positioning you as the expert. PIA can also mail the newsletters for you. For more information e-mail creativeservices@pia.org.

The Master Plan marketing kit...
This comprehensive kit contains a wide range of marketing tools including print advertisements and consumer informational fliers; manuals on telemarketing, direct marketing and public relations; effective sales letters and an easy-to-follow, month-by-month marketing planner. The kit is free to PIA members. For more information e-mail creativeservices@pia.org.