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2016 PIA Webinar sponsors:
KINGSTONE

Harleysville

Interested in sponsorship? Contact PIA for details.

Get the contract here.

 

Registration fees are $25 per person, per CE credit hour for members, $50 for nonmembers, unless otherwise noted.

(CE-approved Webinars must be taken on an individual basis to earn CE credit.)

No tests need to be taken for Webinar credit.

 

 

PIA Webinars

Earn CE right at your desk, with the best of the best ... LIVE!
See below for topic details.

LIVE: earn CE ON DEMAND Webinar FAQ
Program Title / Instructor
Registration

February 9, 2016, 10 a.m.-1 p.m.

Customer Service for the Insurance Professional

Catherine L. Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS

This course is for the insurance professional who wants to provide superior customer service.  Topics will include current industry trends and their impact on customer service.  We will discuss customer service in relation to the changing marketplace, Errors and Omissions, and technological advances.  We will look at various personality types and share strategies for dealing with individuals in difficult situations.  Lastly, we will review basic communication skills and things to consider when dealing with customers. 

NYCE: 3 BR, C3, LB, C1, LSB, LA, PC, PA & Title Insurance Agents (NYCR-252041)

NJCE: 3 GEN
(#88897347)

CTCE: PC 3
(#110301)

NHCEUs: 3 Producer
(#480203)


February 18, 2016, 10 a.m.-1 p.m.

E&O and Ethics –There is a Connection!^FF/UM

Catherine L. Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS

^FF^UM Denotes this course is approved by Fireman’s Fund and Utica Mutual for E&O loss prevention credit.

What is the relationship between Ethics and the choices we make to protect our agencies against E&O? Is the best ethical decision always the best E&O decision? This course begins with a discussion of the ethical responsibilities of insurance producers and different approaches to decision making.  We will look at some of the situations faced by agents from ethical and E&O perspectives, discussing specific measures that can be taken by the agent. 

NYCE: 3 BR, C3, LB, C1, LSB, LA, PC, PA
(NYCR-252143)

NJCE: 3 ETHICS
(#88897292)

CTCE: 3 LRE
(#110250)

NHCEUs: 3 Ethics, Producer (#480160)


February 23, 2016, 10 a.m.-11 a.m.

Ridehailing: Or How I stopped Worrying and Learned to Love the Uber App

Dan Corbin, CIC, LUTC, CPCU;
Bradford Lachut, Esq.

This one hour webinar will deal with the insurance implications of engaging in the practice of ridehailing.  The interplay between personal auto policies and the policies offered by Transportation Network Companies will be explored with particular attention paid to the livery exclusion found in PAPs and the phases of ridehailing.  Industry reaction to ridehailing will be addressed including an examination of new ISO endorsements and some carrier actions.  Finally, attempts at legislative fixes will be discussed including the NCOIL model act as well as state-specific legislation.  The speakers will be Dan Corbin, CPCU, CIC, LUTC and Bradford J. Lachut, Esq.

NYCE: 1 BR, C3, PC, PA
(NYCR-252254)

NJCE: 1 GEN
(#88897421)

CTCE: PC 1
(#110362)

NHCEUs: 1 GEN Producer (#480235)


March 16, 2016, 10 a.m.-11 a.m.

New Jersey Certificate of Insurance Act
(effective 4/10/16)


Bradford J. Lachut, Esq.

New Jersey has joined the growing list of states to enact laws or regulations to govern the use of certificates of insurance. This one hour webinar will offer an in-depth discussion on the recently passed New Jersey Certificates of Insurance Act which becomes effective on April 10.

Among the aspects of the new law that will be discussed will be who the law applies to, what certificate forms are permissible, what are the prohibitions found in the law and what the penalties are for violating the law.

NJCE info to be announced.

NYCE info to be announced.


March 17, 2016, 10 a.m.-1 p.m.

Certificates and Additional Insureds: Navigating the Maze

Catherine L. Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS

For the commercial lines insurance agent, Certificates of Insurance and the related issue of Additional Insureds are often sources of frustration, confusion and, increasingly, E&O claims.  We will review the things to consider before issuing a certificate and discuss ways to avoid some of the common problems and errors. We will discuss Additional Insureds, reviewing some of the most commonly used additional insured endorsements.  Lastly, we will look at requests frequently made of agents and see why some of these are problematic.    

NYCE: 3 BR, C3, PC, PA
(NYCR-252141)

NJCE: 3 GEN
(#88897386)

CTCE: PC 3
(#110336)

NHCEUs: 3 Producer
(#480164)


March 30, 2016, 10 a.m.-1 p.m.

Commercial Inland Marine Coverage

Catherine L. Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS

Learn how to use Inland Marine products to cover the exposures so many of our clients have. We will discuss common policy provisions, and things to look out for when writing coverage. Much of the course will focus on Inland Marine prodcuts needed in contracting operations: Builders' Risk, Installation Floaters and Contractor's Equipment Coverage. In addition, we will discuss property in transit and how Inland Marine policies can be used to provide the coverage needed.

NYCE: 3 BR, C3, PC, PA
(NYCR-252142)

NJCE: 3 GEN
(#88897385)

CTCE: PC 3
(#110337)

NHCEUs: 3 Producer
(#480158)


April 12, 2016, 10 a.m.-1 p.m.

Transferring the Liability Risk: Contracts and Additional Insured Endorsements

Catherine L. Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS

This course examines the primary tools used by organizations to transfer liability to others, the contract and the additional insured endorsement. We begin with an overview of the different types of contracts used and discuss how the CGL policy responds to liability assumed under contract. We will look at the use of additional insured endorsements and study, in detail, the most commonly used ones. We will discuss how to integrate the two approaches to risk transfer and look at the benefits and drawbacks of each.

NYCE: 3 BR, C3, PC, PA
(NYCR-252144)

NJCE: 3 GEN
(#88897384)

CTCE: PC 3
(#110338)

NHCEUs: 3 GEN Producer
(#480163)


April 26, 2016, 10 a.m.-1 p.m.

Executive and Management Liability

Catherine L. Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS

This course is designed to give an overview of the policies most commonly written to address the executive and management liability exposures of a company.  We will discuss Directors’ and Officers’ Liability , Employment Practices Liability, and Fiduciary Liability coverages.  For each coverage, we will discuss the exposure as well as some important coverage features to look for when comparing policy forms.   

This webinar addresses  “for profit” and “not-for profit”.

 

NYCE: 3 BR, C3, PC, PA
(NYCR-252294)

NJCE: 3 GEN
(#88897450)

CTCE: PC 3
(#110373)

NHCEUs: 3 GEN Producer
(#480236)


April 28, 2016, 10 a.m.-1 p.m.

Errors & Omissions – A to Z (3 Hours) ^FF/UM

Catherine L. Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS

^FF^UM Denotes this course is approved by Fireman’s Fund and Utica Mutual for E&O loss prevention credit.

This course begins with a general discussion of the Errors and Omissions exposures faced by all insurance producers.  We will discuss the costs of E&O to the agency as well as the sources of E&O claims.  We will look at common areas of E&O and discuss specific measures that can be taken to help an agency reduce the probability of a successful E&O claim being made against it.  Lastly, we will look at the E&O claim process and discuss what an agency should and should not do in an E&O situation.     

NYCE: 3 credits BR, C3, LB, C1, LSB, LA, PC, PA
(NYCR-252193)

NJCE: 3 GEN
(#88897293)

CTCE: PC 3
(#110252)

NHCEUs: 3 PR
(#480161)


May 24, 2016, 10 a.m.-12 p.m.

The Cyber World - Insuring Emerging Exposures (How to become successful in Cyber Insurance)

Keith Savino

Has a client ever said this to you? “I contract out all of my IT stuff, so if I get hacked, my IT provider will be the one  making me and my clients whole, so I don’t need cyber coverage.” In this webinar, The Cyber World – Insuring Emerging Exposures, Keith Savino, CPIA, will discuss how we got here, and what your and your client’s cyber exposures, obligations and solutions are. He will discuss cyber from the perspective of network security, regulatory actions, reputation, restoration and notifications. Policy coverages, including first and third party coverages, as well as cyber claims will be analyzed. Keith wraps up with a review of your responsibility in protecting yourself and your clients and concludes with a Q&A session.      

NYCE: N/A

NJCE: N/A

CTCE: N/A

NHCEUs: N/A


June 21, 2016, 10 a.m.-1 p.m.

Cutting Edge E&O Exposures ^FF/UM

Steven D. Lyon, CPCU, CIC, CRM, AAI, ARM, AIS
Lyon Consulting Services, LLC

^FF^UM Denotes this course is approved by Fireman’s Fund and Utica Mutual for E&O loss prevention credit.

This course will cover the following topics:

  • Our "sharing" lifestyle.          
  • ISO 2015 CHANGE- Residence Premises Definition Revised.
  • Underwriting and Claims Examples.         
  • Danger- Claims Made vs. Claims Made and Reported Forms.
  • Reimbursement of Defense Costs for Non-Covered Causes of Action.
  • Crime Insurance- One of the most undersold coverages.
  • What is a Motor Vehicle and why your Homeowner Policy doesn’t like them.
  • Exposures from Broker of Record Letters. 
  • Central Station Alarm – Fire, Burg, Shut Down.   
  • Assault & Battery Exclusion.
  • Builders Risk E&O Exposures. 
  • Agency Exposure – New Clients and much more!

NYCE: 3 BR, C3, LB, C1, LSB, LA, PC, PA
(NYCR-251888)

NJCE: 3 GEN
(#88897186)

CTCE: PC 3
(#110253)

NHCEUs: 3 GEN Producer
(#480159)


August 16, 2016, 10 a.m.-1 p.m.

Hold on Tight – The World is Changing! (HO Issues, Drones, Autonomous Vehicles, Ride Sharing, Flood and Excess Flood)

Steven D. Lyon, CPCU, CIC, CRM, AAI, ARM, AIS
Lyon Consulting Services, LLC

With all the fast paced technology changes happening in the world, the Insurance Industry is struggling to understand and keep up with them. Many of our policies that were written decades ago, never anticipated facing some of the exposures we face today ! If you are not familiar with  smartphone applications like: Uber, Lyft, DriveHubber, Shuttle, Airbnb, Flip Key, Airpooler, and more; millions of your clients are !   The problem is, using these programs can be dangerous (if not deadly) to your insurance health. 

Did you know that, one out of almost three flood claims is now occurring in non-special flood hazard areas?? That’s where banks don’t make you carry flood insurance. After Superstorm Sandy, many people were unsatisfied after dealing with FEMA.  Maybe it was because they expected their flood policy to respond like their homeowner policy. It wasn’t designed to respond that way, and it won’t. This class will help you understand the troublesome issues with the NFIP, and what you can do to make sure your client can obtain adequate coverage, through excess and specialty carriers. Don’t let your clients go uninformed about all these exposures.  

NYCE: TBA

NJCE: TBA

NHCEUs: TBA


August 25, 2016 and August 26, 2016, 10 a.m.- Noon

2–part Webinar: NY AIP Producer Procedures Course

Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC
KJM Consulting & Training, Inc.

Two-part package. PIA offers this course in two formats; classroom and Webinar. This two-part webinar satisfies the Plan's certification requirements.

Who is required to complete the Producer Procedures Course

Newly Certified Producers:

All producers seeking certification (including recertification following a suspension or revocation) shall be required to complete the in-person Producer Procedures Course during their 60-day temporary certification. Producers seeking new certification will be allowed to take the online Producer Procedures Course providing there is no in-person course available within a 50 mile distance of the producer’s office, within 60 days of the date of certification.

When there are more than 5 sublicensees, at least five sublicensees seeking certification under one license must complete the Producer Procedures Course.

Any producer becoming an additional sublicensee of a certified license must complete the Producer Procedures Course if such producer is not currently certified under another license, unless five sublicensees under that license have already completed the Producer Procedures Course.

Any producer who certification has been suspended or revoked must complete the in-person Producer Procedures Course as a prerequisite to recertification.

The designated supervising producer of any satellite office seeking certification (in compliance with the requirements of New York State Insurance Regulation 125) must complete the Producer Procedures Course.

Continued Certification:

Any producer seeking to continue his/her certification as of Nov.. 1, 2000 and thereafter will be required to complete the Producer Procedures Course once within every four-year cycle. The current cycle deadline for course completion is Dec.. 31, 2016.

Effective Jan. 1, 2009, only one sublicensee for any license for which there is more than one sublicensee is required to take the Producer Procedures Course. For individual licensees, the producer must complete the course.

All proper certificates of completion of the Producer Procedures Course shall be valid proof for certification purposes for a period of six months from the date indicated by the duly authorized sponsor.


Note: You must place both Parts 1 & 2 in your shopping cart to register for the package.

Part 1:

(NYCR-252136)

Part 2:

(NYCR-252137)

NYCE: 2 BR, C3, PC, PA for each part (4 CE total)



September 20, 2016, 10 a.m.-1 p.m.

E&O – The Next Generation ^FF/UM

Catherine L. Trischan, CPCU, CIC, CRM, AU, AAI, CRIS, ARM, MLIS

^FF^UM Denotes this course is approved by Fireman’s Fund and Utica Mutual for E&O loss prevention credit.

Advances in communication and technology have presented great opportunities for our insurance agencies. Along with these opportunities, though, come new E&O challenges. How do we handle the customer who wants to do business via text message? How do we manage the employee who wants to work on the road from his laptop or cell phone? How do we create websites that are informative and consumer friendly, without increasing our E&O exposure? How has the use of Facebook, Twitter and other sites changed the way we do business, and what additional steps must agencies take to protect themselves against E&O in this new world of social media? We will discuss these issues and more as we explore the Next Generation of E&O.

NYCE: 3 BR, C3, LB, C1, LSB, LA, PC, PA
(NYCR-247322)

NJCE: 3 GEN
(#88896944)

CTCE: PC 3
(#109958)

NHCEUs: 3 GEN Producer
(#479771)


October 20, 2016 and October 21, 2016, 10 a.m.- Noon

2–part Webinar: NY AIP Producer Procedures Course

Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC
KJM Consulting & Training, Inc.

Two-part package. PIA offers this course in two formats; classroom and Webinar. This two-part webinar satisfies the Plan's certification requirements.

Who is required to complete the Producer Procedures Course

Newly Certified Producers:

All producers seeking certification (including recertification following a suspension or revocation) shall be required to complete the in-person Producer Procedures Course during their 60-day temporary certification. Producers seeking new certification will be allowed to take the online Producer Procedures Course providing there is no in-person course available within a 50 mile distance of the producer’s office, within 60 days of the date of certification.

When there are more than 5 sublicensees, at least five sublicensees seeking certification under one license must complete the Producer Procedures Course.

Any producer becoming an additional sublicensee of a certified license must complete the Producer Procedures Course if such producer is not currently certified under another license, unless five sublicensees under that license have already completed the Producer Procedures Course.

Any producer who certification has been suspended or revoked must complete the in-person Producer Procedures Course as a prerequisite to recertification.

The designated supervising producer of any satellite office seeking certification (in compliance with the requirements of New York State Insurance Regulation 125) must complete the Producer Procedures Course.

Continued Certification:

Any producer seeking to continue his/her certification as of Nov.. 1, 2000 and thereafter will be required to complete the Producer Procedures Course once within every four-year cycle. The current cycle deadline for course completion is Dec.. 31, 2016.

Effective Jan. 1, 2009, only one sublicensee for any license for which there is more than one sublicensee is required to take the Producer Procedures Course. For individual licensees, the producer must complete the course.

All proper certificates of completion of the Producer Procedures Course shall be valid proof for certification purposes for a period of six months from the date indicated by the duly authorized sponsor.


Note: You must place both Parts 1 & 2 in your shopping cart to register for the package.

Part 1:

(NYCR-252136)

Part 2:

(NYCR-252137)

NYCE: 2 BR, C3, PC, PA for each part (4 CE total)



November 9, 2016, 10 a.m.-1 p.m.

Errors & Omissions – Loss Prevention ^FF/UM

Steven D. Lyon, CPCU, CIC, CRM, AAI, ARM, AIS
Lyon Consulting Services, LLC

^FF^UM Denotes this course is approved by Fireman’s Fund and Utica Mutual for E&O loss prevention credit.

.

NYCE: TBA

NJCE: 3 GEN
(#88894679)

CTCE: TBA

NHCEUs: TBA


November 15, 2016, 10 a.m.-1 p.m.

Builders Risk and Associated Coverages

Steven D. Lyon, CPCU, CIC, CRM, AAI, ARM, AIS
Lyon Consulting Services, LLC

This course will cover the following topics:

  • History of Builders Risk Insurance.          
  • ISO vs. AAIS vs. Proprietary.
  • Contractual Obligations.        
  • Builders Risk vs. Commercial Property Policy.
  • Covered Property.
  • Property Not Covered.
  • Causes of Loss.
  • and much more!

 

.

NYCE: TBA

NJCE: TBA

CTCE: TBA

NHCEUs: TBA


December 8, 2016 and December 9, 2016, 10 a.m.- Noon

2–part Webinar: NY AIP Producer Procedures Course

Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC
KJM Consulting & Training, Inc.

Two-part package. PIA offers this course in two formats; classroom and Webinar. This two-part webinar satisfies the Plan's certification requirements.

Who is required to complete the Producer Procedures Course

Newly Certified Producers:

All producers seeking certification (including recertification following a suspension or revocation) shall be required to complete the in-person Producer Procedures Course during their 60-day temporary certification. Producers seeking new certification will be allowed to take the online Producer Procedures Course providing there is no in-person course available within a 50 mile distance of the producer’s office, within 60 days of the date of certification.

When there are more than 5 sublicensees, at least five sublicensees seeking certification under one license must complete the Producer Procedures Course.

Any producer becoming an additional sublicensee of a certified license must complete the Producer Procedures Course if such producer is not currently certified under another license, unless five sublicensees under that license have already completed the Producer Procedures Course.

Any producer who certification has been suspended or revoked must complete the in-person Producer Procedures Course as a prerequisite to recertification.

The designated supervising producer of any satellite office seeking certification (in compliance with the requirements of New York State Insurance Regulation 125) must complete the Producer Procedures Course.

Continued Certification:

Any producer seeking to continue his/her certification as of Nov.. 1, 2000 and thereafter will be required to complete the Producer Procedures Course once within every four-year cycle. The current cycle deadline for course completion is Dec.. 31, 2016.

Effective Jan. 1, 2009, only one sublicensee for any license for which there is more than one sublicensee is required to take the Producer Procedures Course. For individual licensees, the producer must complete the course.

All proper certificates of completion of the Producer Procedures Course shall be valid proof for certification purposes for a period of six months from the date indicated by the duly authorized sponsor.


Note: You must place both Parts 1 & 2 in your shopping cart to register for the package.

Part 1:

(NYCR-252136)

Part 2:

(NYCR-252137)

NYCE: 2 BR, C3, PC, PA for each part (4 CE total)



 

Please note: Registration processing will not be completed without full payment at the time of registration form submission. Submission of a registration form without proper payment will not hold your spot in a program.

Confirmation/RSVP registration process:
Registrants will receive confirmation via e-mail upon registration processing. The link provided in your confirmation will include GoToWebinar login instructions, CE documentation and additional resource materials. YOU MUST CLICK THE LINK IN YOUR PIA CONFIRMATION EMAIL to access the GoToWebinar RSVP form, which you are required to fill out to receive your unique login ID. Once you RSVP with GoToWebinar, you will receive another e-mail with login information and this will also allow you to get a copy of the recording the day after the live program.


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