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Webinar FAQ

2014 Webinar sponsors:

Harleysville

 

Kingstone

Interested in sponsorship? Contact PIA for details or get the contract here.

Registration fees are $25 per person, per CE credit hour for members, $50 for nonmembers, unless otherwise noted.

(CE-approved Webinars must be taken on an individual basis to earn CE credit.)

No tests need to be taken for webinar classes.

 

 

PIA webinars

Earn CE right at your desk, with the best of the best ... LIVE!
Upcoming Webinars feature hot topics as instructed by Steve Anderson, Rita Hollada, Curtis Pearsall, Mishell Magnusson, John Fear and more!

See below for topic details.

Program Title / Instructor
Registration

November 21, 2014, 10 a.m.-1 p.m.

Exploring the Personal Umbrella/Excess Policy

Steve Lyon, CPCU, CIC, CRM, AAI, ARM, AIS
Lyon Consulting Services, LLC

Do we really sell true “Umbrella” policies? Or are they an Excess Policy....... Or a Hybrid policy ?  This class will explore the distinct differences between a True Umbrella, Excess, Following Form and Stand Alone Liability policy; and how to tell them apart.  Learn how not to over-sell the benefits of these policies with your clients.  While there is an ISO Umbrella/Excess form, most carrier Umbrella/Excess Liability forms are Non-Standard—and differ significantly from one another.  This class will discuss the “drop down” features of an umbrella policy and how very broad coverage may be available to your insureds, by choosing the right products. After analyzing the differences between various forms, participants will have a better awareness of what they are actually selling to their clients.

NYCE: 3 BR,
C3, PC, PA
(NYCR-246117)

NJCE: 3 GEN
(#88895613)

CTCE: PC 3
(#108886)

NHCE: 3 GEN Producer
(#478442)


December 2, 2014, 10 a.m.-1 p.m.

Ethics - Something Worth Pursuing

Steve Lyon, CPCU, CIC, CRM, AAI, ARM, AIS
Lyon Consulting Services, LLC

This course will cover the following important topics:

  • Introdution to ethics.
  • Ethics and the law.
  • Criminal and civil actions.
  • Violations of ethical codes.
  • Ethics today.
  • Real life, every day and practical applications and much more!

NYCE: 3 BR, C1, C3, LA, LB, LSB, PA, PC

NJCE: 3 ETHICS
(#88895265)

CTCE: LRE 3
(#108590)

NHCE: 3 ETHICS Producer (#477837)


December 4, 2014 and December 5, 2014, 10 am.- Noon

2-part Webinar: NY AIP Producer Procedures Course

Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC
KJM Consulting & Training, Inc.

Two-part package. PIA offers this course in two formats; classroom and Webinar. This two-part webinar satisfies the Plan's certification requirements.

Who is required to complete the Producer Procedures Course

Newly Certified Producers:

All producers seeking certification (including recertification following a suspension or revocation) shall be required to complete the in-person Producer Procedures Course during their 60-day temporary certification. Producers seeking new certification will be allowed to take the online Producer Procedures Course providing there is no in-person course available within a 50 mile distance of the producer’s office, within 60 days of the date of certification.

When there are more than 5 sublicensees, at least five sublicensees seeking certification under one license must complete the Producer Procedures Course.

Any producer becoming an additional sublicensee of a certified license must complete the Producer Procedures Course if such producer is not currently certified under another license, unless five sublicensees under that license have already completed the Producer Procedures Course.

Any producer who certification has been suspended or revoked must complete the in-person Producer Procedures Course as a prerequisite to recertification.

The designated supervising producer of any satellite office seeking certification (in compliance with the requirements of New York State Insurance Regulation 125) must complete the Producer Procedures Course.

Continued Certification:

Any producer seeking to continue his/her certification as of Nov.. 1, 2000 and thereafter will be required to complete the Producer Procedures Course once within every four-year cycle. The current cycle deadline for course completion is Dec.. 31, 2016.

Effective Jan. 1, 2009, only one sublicensee for any license for which there is more than one sublicensee is required to take the Producer Procedures Course. For individual licensees, the producer must complete the course.

All proper certificates of completion of the Producer Procedures Course shall be valid proof for certification purposes for a period of six months from the date indicated by the duly authorized sponsor.


Note: You must place both Parts 1 & 2 in your shopping cart to register for the package.

Part 1:

(#227771)

Part 2:

(#227772)

NYCE: 2 BR, C3, PC, PA for each part (4 CE total)


December 9, 2014, 10 a.m.-Noon

The National Flood Insurance Program Revised and Updated

Rita Hollada, CIC, CPCU, CPIA

The National Flood Insurance Program has been significantly impacted by two recent pieces of legislation.  First of all, the Biggert Waters Flood Insurance Reform Act of 2012 called for sweeping changes.  In addition to reauthorizing the NFIP through September of 2017, it called for the elimination of all rate subsidy by the Federal Government and the requirement that every insured property pay rates based on its full risk.  Unfortunately, this requirement had a crippling effect on older properties and many owners were seeing flood insurance premiums increase many times over.

Provisions of the BW FIRA were being phased in over time, with some effective in October, 2013 but the bulk of the significant changes taking effect in June, 2014.  However, as a response to significant consumer complaints, Congress acted once again with legislation.  The Homeowners Flood Insurance Affordability Act of 2014 was passed in March.  Many of the provisions of that legislation reversed aspects of the Biggert Waters Act even before they became effective.

The purpose of this web presentation is to try to sort this out for agents who are writing flood insurance for their clients.  We will discuss the provisions of both pieces of legislation, including that which has been delayed and that which has been reversed.   Additionally, we will review the flood manual changes that continue to bring the NFIP  in compliance with the mandates of these two recent laws affecting flood insurance availability and pricing.  We will include a discussion of the changes effective October 1, 2014 and April 1, 2015.

NYCE: 2 BR, C3, PC, PA
(NYCR-246440)

NJCE: 2 NFIP Flood (#88895970)

CTCE: Flood 2
(#109157)

NHCE: 2 FEMA Flood Producer
(# 478819)


December 10, 2014, 10 a.m.-11 a.m.

Top Ten Commercial Lines Endorsements

Steve Lyon, CPCU, CIC, CRM, AAI, ARM, AIS
Lyon Consulting Services, LLC

This course will cover the following important topics:

  • Endorsements: Only way to change a policy, Change request submission and issuance of endorsement.
  • A detailed look at the following: Fellow employee coverage, Employee hired autos, Additional covered property, Leased property, Pollution broadened coverage, Legal liability coverage, Amendment of liquor liability, Contractual limitation endorsements and much more.

NYCE: 1 BR, C3, PC, PA
(NYCR-245732)

NJCE: 1 GEN
(#88895147)

CTCE: 1 PC
(#108476)

NHCE: 1 GEN Producer (#477706)


December 16, 2014, 10 a.m.-11 a.m.

Are you Linked in? What it can do for you and your agency

Katherine Kemp Jensen, CIC, LUTCF, CLTC

This course will cover the following important topics:

  • What is LinkedIn?
  • What can it do for you and your business?
  • What's your LinkedIn Profile?
  • The advantages of setting up a profile.

Registration opening soon.

Not applicable for CE credit.


January 6, 2015, 10 a.m.-1 p.m.

Coverage Abbreviations: OCP, K&R, COP/MOP, OCIP/CCIP, KMI

Steve Lyon, CPCU, CIC, CRM, AAI, ARM, AIS
Lyon Consulting Services, LLC

This course will review some of the lesser known and/or less frequently utilized insurance coverages. The discussion will include Kidnap & Ransom hot spots, threats and exposures; International Coverage (Workers Compensation, General Liability, Automobile, Property, Marine, Crime), Crime Policy exclusions and endorsements, Wrap Up Programs (when to use, OCIP vs. CCIP), Protective Liability Insurance (Owner Contractor Protective, Railroad Protective, Project Management Protective), Key Person Insurance, Basics of Estate Planning and Commercial/Manufacturers Output Policy.

NYCE: 3 BR, C3, PC, PA
( NYCR-246424)

NJCE: 3 GEN
(#88895949)

CTCE: 1 LH, 2 PC
(#109135)

NHCE: 3 GEN Producer (#478767)


January 8, 2015, 10 a.m.-Noon

Comparing URB Forms to ISO Forms in Commercial Lines

Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC
KJM Consulting & Training, Inc.

This seminar is intended to discuss the differences between URB forms and ISO forms in the areas that affect all agents and brokers on a daily basis when dealing with the company that uses these forms.

For this discussion, we will focus on the affects of "Auto" versus "Mobile Equipment"; as well as four exclusions on the commercial property - Water, Ordinance or Law; Earth Movement; and Concurrent Causation.

Is "Replacement Cost" coverage enough and what does that even mean? In the 1990’s the ADA (American with Disabilities) law came into play.  The Federal ADA law may require enhanced public access such as wheelchair ramps; installation of elevators; and modified restrooms to accommodate the handicapped, to name a few.  We will explore how the property policy does (or doesn't) respond to these exposures.

NYCE: 2 BR, C3, PC, PA
(NYCR-246405)


January 9, 2015, 10 a.m.-Noon

Comparing URB Forms to ISO Forms in Personal Lines

Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC
KJM Consulting & Training, Inc.

This seminar is intended to discuss the differences between URB forms and ISO forms in the areas that affect all agents and brokers on a daily basis when dealing with the company that uses these forms.

Lines of Personal business written through URB carriers may include:  Boat Pak; Farm Fire; Homeowners; Burglary; Farmowners; Landlords; Manufactured Homeowners; Home Business Pak; Umbrella; and Dwelling.

For this seminar, we will discuss the affects of definitions such as "Business"; "Motor Vehicle"; and "Watercraft" to the Personal Lines customer.  Contrasting between URB forms and ISO forms that many agents utilize.

Recent economic fluctuations and increased unemployment have prompted many people to become creative about ways to generate an income stream.  The U.S. Bureau of Labor Statistics estimates that there are over 18 million home based businesses in the United States, producing over $427 billion in income.  Home businesses have expanded past the home catalog party or demonstration show.  In addition, it is estimated that over 35 million households have active home offices (homebusinessmag.com).  Understanding the ins and outs of insuring home businesses is essential for today's insurance professional.

NYCE: 2 BR, C3, PC, PA
(NYCR-246406)


January 20, 2015, 10 a.m.-1 p.m.

Key E&O Issues That Every Agent Should Be Thinking About ^FF/UM

Curt Pearsall, CPCU, CPIA, AU, ARM, AIAF

*Sponsored by Utica Mutual Insurance Co.

The insurance industry continues to provide challenges for today’s insurance agent. This 3 hour loss control seminar will look at many of the key issues that agencies face on a daily basis. Included will be extensive discussion on topics such as the Additional Insured issue, the impact of weather-related catastrophes, social media and the standard of care that agents and their customers will be held to in the court of law. Also included will be discussion on many additional topics that agencies have noted in a recent survey as topics of concern and interest. A series of best practices will be provided to help agents face these various challenges. Throughout the session, actual E&O cases will be used to enhance the understanding of the material.

NYCE: 3 BR, C3, LB, C1, LSB, LA, PC, PA
(NYCR-245185)

NJCE: 3 GEN
(#88895813)

 

CTCE: 3 PC
(#109043)

NHCE: 3 GEN Producer
(#478689)


January 30, 2015, 10 a.m.-11 a.m.

Cyber Liability - Why the Need?

Robin Federici

This course looks at cyber exposures and what insurance solutions exist in today’s marketplace.  The concept of Cyber coverage takes into account first and third-party risks. The risk category includes privacy issues, the infringement of intellectual property, virus transmission, or any other serious trouble that may be passed from first to third parties via the Web. This course will cover the following important topics:

  • What is Cyber Liability?
  • Why the need?
  • Historical perspective of the risk.
  • Federal and state laws.
  • Insurance solutions.
  • Third party insurance for cyber risks.
  • First party insurance for cyber risks.
  • Determinnig the limits.

Registration opening soon.

NYCE: 1 BR, C3, PC, PA
(NYCR-246439)

NJCE: 1 GEN
(#88895969)

 

CTCE: PC 1
(#109174)

NHCE: 1 Gen Ins Prin PROD
(#478820)


February 12, 2015 and February 13, 2015, 10 am.- Noon

2-part Webinar: NY AIP Producer Procedures Course

Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC
KJM Consulting & Training, Inc.

Two-part package. PIA offers this course in two formats; classroom and Webinar. This two-part webinar satisfies the Plan's certification requirements.

Who is required to complete the Producer Procedures Course

Newly Certified Producers:

All producers seeking certification (including recertification following a suspension or revocation) shall be required to complete the in-person Producer Procedures Course during their 60-day temporary certification. Producers seeking new certification will be allowed to take the online Producer Procedures Course providing there is no in-person course available within a 50 mile distance of the producer’s office, within 60 days of the date of certification.

When there are more than 5 sublicensees, at least five sublicensees seeking certification under one license must complete the Producer Procedures Course.

Any producer becoming an additional sublicensee of a certified license must complete the Producer Procedures Course if such producer is not currently certified under another license, unless five sublicensees under that license have already completed the Producer Procedures Course.

Any producer who certification has been suspended or revoked must complete the in-person Producer Procedures Course as a prerequisite to recertification.

The designated supervising producer of any satellite office seeking certification (in compliance with the requirements of New York State Insurance Regulation 125) must complete the Producer Procedures Course.

Continued Certification:

Any producer seeking to continue his/her certification as of Nov.. 1, 2000 and thereafter will be required to complete the Producer Procedures Course once within every four-year cycle. The current cycle deadline for course completion is Dec.. 31, 2016.

Effective Jan. 1, 2009, only one sublicensee for any license for which there is more than one sublicensee is required to take the Producer Procedures Course. For individual licensees, the producer must complete the course.

All proper certificates of completion of the Producer Procedures Course shall be valid proof for certification purposes for a period of six months from the date indicated by the duly authorized sponsor.


Note: You must place both Parts 1 & 2 in your shopping cart to register for the package.

Part 1:

(#20205366)

Part 2:

(#20205367)

NYCE: 2 BR, C3, PC, PA for each part (4 CE total)


February 19, 2015, 10 am.- 11:15 am

When a Carrier Goes into Liquidation (an informational webinar)

Jim Pittz, PIA's Business Issues Director

This one hour webinar will deal with the issues of when a carrier goes into liquidation. This is a basic level webinar geared towards new agency owners or principals.

This course will cover the following important topics:

  • What is liquidation?
  • What is rehabilitation?
  • Ratings/downgrades
  • What about claims
  • Unearned premiums
  • In-Force policies
  • Guarantee plans
  • Impact on E&O


.

NYCE: TBA

NJCE: TBA

CTCE: PC 1
(#109227)

NHCE: TBA



February 24, 2015, 10 a.m.-1 p.m.

Real Life Commercial Lines Claims

Steve Lyon, CPCU, CIC, CRM, AAI, ARM, AIS
Lyon Consulting Services, LLC

These three hours will fly by, because Steve Lyon is a master insurance technician who makes learning interesting and fun. In this course Steve reviews several unique real-life claims involving Commercial Property, CGL, Additional Insureds, Umbrella/Excess Liability and the Business Auto Policy. Join us for this informative session with Steve. You’ll be glad you did!. This course will cover the following important topics:

  • New ISO endorsement excludes losses from renters' "by-products.
  • The agents duty to advise.
  • New York federal court upholds earth movement exclusion where soil settlement contributes to collapse.
  • Protective safeguard devices – potential trouble
  • Insurance solutions.
  • Does bodily iInjury = emotional injury.
  • Subrogation / Anti-Subrogation rule. 
  • Additional insureds – umbrella style.

.

NYCE: TBA

NJCE: TBA

CTCE: PC 3
(#109264)

NHCE: TBA


March 3, 2015, 10 am.- 1 pm

Legal and Ethical Responsibilities (2015)

Steven D. Lyon, CPCU, CIC, CRM, AAI, ARM, CRIS, AIS

This course will cover the following important topics:

  • Perceptions/Expectations
  • Professional Liability
  • Litigation
  • Standard of Care
  • Law of Agency
  • Errors & Omisssions
  • Critical Times When Claims Can Occur
  • The Risk Management Process
  • Methods to Control Risk
  • Agency Defense Strategy
  • Policy Coverage Terms, Conditions and Exclusions

 


.

NYCE: 3 BR, C1, C3, LA, LB, LSB, PA, PC

NJCE: TBA

CTCE: 3 LRE

NHCE: TBA



April 28, 2015, 10 a.m.-1 p.m.

Key E&O Issues That Every Agent Should Be Thinking About ^FF/UM

Curt Pearsall, CPCU, CPIA, AU, ARM, AIAF

*Sponsored by Utica Mutual Insurance Co.

The insurance industry continues to provide challenges for today’s insurance agent. This 3 hour loss control seminar will look at many of the key issues that agencies face on a daily basis. Included will be extensive discussion on topics such as the Additional Insured issue, the impact of weather-related catastrophes, social media and the standard of care that agents and their customers will be held to in the court of law. Also included will be discussion on many additional topics that agencies have noted in a recent survey as topics of concern and interest. A series of best practices will be provided to help agents face these various challenges. Throughout the session, actual E&O cases will be used to enhance the understanding of the material.

NYCE: 3 BR, C3, LB, C1, LSB, LA, PC, PA
(NYCR-245185)

NJCE: 3 GEN
(#88895813)

 

CTCE: 3 PC
(#109043)

NHCE: 3 GEN Producer
(#478689)


May 8, 2015 and May 15, 2015, 10 am.- Noon

2-part Webinar: NY AIP Producer Procedures Course

Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC
KJM Consulting & Training, Inc.

Two-part package. PIA offers this course in two formats; classroom and Webinar. This two-part webinar satisfies the Plan's certification requirements.

Who is required to complete the Producer Procedures Course

Newly Certified Producers:

All producers seeking certification (including recertification following a suspension or revocation) shall be required to complete the in-person Producer Procedures Course during their 60-day temporary certification. Producers seeking new certification will be allowed to take the online Producer Procedures Course providing there is no in-person course available within a 50 mile distance of the producer’s office, within 60 days of the date of certification.

When there are more than 5 sublicensees, at least five sublicensees seeking certification under one license must complete the Producer Procedures Course.

Any producer becoming an additional sublicensee of a certified license must complete the Producer Procedures Course if such producer is not currently certified under another license, unless five sublicensees under that license have already completed the Producer Procedures Course.

Any producer who certification has been suspended or revoked must complete the in-person Producer Procedures Course as a prerequisite to recertification.

The designated supervising producer of any satellite office seeking certification (in compliance with the requirements of New York State Insurance Regulation 125) must complete the Producer Procedures Course.

Continued Certification:

Any producer seeking to continue his/her certification as of Nov.. 1, 2000 and thereafter will be required to complete the Producer Procedures Course once within every four-year cycle. The current cycle deadline for course completion is Dec.. 31, 2016.

Effective Jan. 1, 2009, only one sublicensee for any license for which there is more than one sublicensee is required to take the Producer Procedures Course. For individual licensees, the producer must complete the course.

All proper certificates of completion of the Producer Procedures Course shall be valid proof for certification purposes for a period of six months from the date indicated by the duly authorized sponsor.


Note: You must place both Parts 1 & 2 in your shopping cart to register for the package.

Part 1:

(#20205366)

Part 2:

(#20205367)

NYCE: 2 BR, C3, PC, PA for each part (4 CE total)


May 21, 2015, 10 a.m.-Noon

Real Life Personal Lines Claims

Steve Lyon, CPCU, CIC, CRM, AAI, ARM, AIS
Lyon Consulting Services, LLC

These two hours will fly by, because Steve Lyon is a master insurance technician who makes learning interesting and fun. In this course Steve reviews several unique real-life claims involving Homeowners policies, Condos, and the Personal Auto Policy. Join us for this informative session with Steve. You’ll be glad you did! This course will cover the following important topics:

  • Homeowner -  host liquor liability. 
  • Homeowner-  where you reside / insured location. 
  • Homeowner coverage-fayson lake dam failure assessment.
  • Does bodily injury = emotional injury 
  • Can one insured subrogate against another insured? 
  • Is the removal of a fence by the neighbor vandalism? 
  • $12 million reasons why your  association needs liability insurance.
  • ACV valuation for roof surfaces and cosmetic damage exclusion and much more!

NYCE: TBA

NJCE: TBA

CTCE: PC 2
(#109265)

NHCE: TBA


June 30, 2015, 10 a.m.-1 p.m.

Key E&O Issues That Every Agent Should Be Thinking About ^FF/UM

Curt Pearsall, CPCU, CPIA, AU, ARM, AIAF

*Sponsored by Utica Mutual Insurance Co.

The insurance industry continues to provide challenges for today’s insurance agent. This 3 hour loss control seminar will look at many of the key issues that agencies face on a daily basis. Included will be extensive discussion on topics such as the Additional Insured issue, the impact of weather-related catastrophes, social media and the standard of care that agents and their customers will be held to in the court of law. Also included will be discussion on many additional topics that agencies have noted in a recent survey as topics of concern and interest. A series of best practices will be provided to help agents face these various challenges. Throughout the session, actual E&O cases will be used to enhance the understanding of the material.

NYCE: 3 BR, C3, LB, C1, LSB, LA, PC, PA
(NYCR-245185)

NJCE: 3 GEN
(#88895813)

 

CTCE: 3 PC
(#109043)

NHCE: 3 GEN Producer
(#478689)


September 10, 2015 and September 11, 2015, 10 am.- Noon

2-part Webinar: NY AIP Producer Procedures Course

Mishell Magnusson, CIC, CISR, CPIA, AAI, FIPC
KJM Consulting & Training, Inc.

Two-part package. PIA offers this course in two formats; classroom and Webinar. This two-part webinar satisfies the Plan's certification requirements.

Who is required to complete the Producer Procedures Course

Newly Certified Producers:

All producers seeking certification (including recertification following a suspension or revocation) shall be required to complete the in-person Producer Procedures Course during their 60-day temporary certification. Producers seeking new certification will be allowed to take the online Producer Procedures Course providing there is no in-person course available within a 50 mile distance of the producer’s office, within 60 days of the date of certification.

When there are more than 5 sublicensees, at least five sublicensees seeking certification under one license must complete the Producer Procedures Course.

Any producer becoming an additional sublicensee of a certified license must complete the Producer Procedures Course if such producer is not currently certified under another license, unless five sublicensees under that license have already completed the Producer Procedures Course.

Any producer who certification has been suspended or revoked must complete the in-person Producer Procedures Course as a prerequisite to recertification.

The designated supervising producer of any satellite office seeking certification (in compliance with the requirements of New York State Insurance Regulation 125) must complete the Producer Procedures Course.

Continued Certification:

Any producer seeking to continue his/her certification as of Nov.. 1, 2000 and thereafter will be required to complete the Producer Procedures Course once within every four-year cycle. The current cycle deadline for course completion is Dec.. 31, 2016.

Effective Jan. 1, 2009, only one sublicensee for any license for which there is more than one sublicensee is required to take the Producer Procedures Course. For individual licensees, the producer must complete the course.

All proper certificates of completion of the Producer Procedures Course shall be valid proof for certification purposes for a period of six months from the date indicated by the duly authorized sponsor.


Note: You must place both Parts 1 & 2 in your shopping cart to register for the package.

Part 1:

(#20205366)

Part 2:

(#20205367)

NYCE: 2 BR, C3, PC, PA for each part (4 CE total)


September 24, 2015, 10 a.m.-1 p.m.

Key E&O Issues That Every Agent Should Be Thinking About ^FF/UM

Curt Pearsall, CPCU, CPIA, AU, ARM, AIAF

*Sponsored by Utica Mutual Insurance Co.

The insurance industry continues to provide challenges for today’s insurance agent. This 3 hour loss control seminar will look at many of the key issues that agencies face on a daily basis. Included will be extensive discussion on topics such as the Additional Insured issue, the impact of weather-related catastrophes, social media and the standard of care that agents and their customers will be held to in the court of law. Also included will be discussion on many additional topics that agencies have noted in a recent survey as topics of concern and interest. A series of best practices will be provided to help agents face these various challenges. Throughout the session, actual E&O cases will be used to enhance the understanding of the material.

NYCE: 3 BR, C3, LB, C1, LSB, LA, PC, PA
(NYCR-245185)

NJCE: 3 GEN
(#88895813)

 

CTCE: 3 PC
(#109043)

NHCE: 3 GEN Producer
(#478689)


PIA webinars

Please note: Registration processing will not be completed without full payment at the time of registration form submission. Submission of a registration form without proper payment will not hold your spot in a program.

Confirmation/RSVP registration process:
Registrants will receive confirmation via e-mail upon registration processing. The link provided in your confirmation will include GoToWebinar login instructions, CE documentation and additional resource materials. YOU MUST CLICK THE LINK IN YOUR PIA CONFIRMATION EMAIL to access the GoToWebinar RSVP form, which you are required to fill out to receive your unique login ID. Once you RSVP with GoToWebinar, you will receive another e-mail with login information and this will also allow you to get a copy of the recording the day after the live program.


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