Dear %%To_Name%%:
Earn the CE you need via PIA's Webinars, classroom programs, self-study programs or online.
January 20, 2012
Professional Insurance Agents
IN THIS ISSUE
PIANH's quality, CE-approved education programs are instructed by insurance industry experts and cover timely topics that keep you in the know. Our courses teach you to know your strengths and to connect with your customers. From classroom sessions to Webinars, PIANH offers something for every producer. Stay ahead of the curve and learn more, earn more with PIANH in 2012.
PIANH Company Membership Program: Company membership is a unique opportunity to get your name in front of New Hampshire agents. These members already have.
UPCOMING INSURANCE PROGRAMS QUICK REGISTRATION
Refreshments are provided at all PIA classroom programs; lunch is not provided. (N/A for MAIA's CIC & CISR.)
Introducing PIA's first new member benefit of 2012!
PIA introduces a crucial resource for navigating licensing requirements: Licensing Compliance/CE Central, a member-exclusive online tool kit for producers to understand and comply with ever-changing licensing and continuing education rules and regulations.
Fourth annual PIANH Spring Education Fling! Don't miss this exclusive opportunity to network with PIANH members and top industry professionals, Tuesday, May 8, Concord.
PIANH's first major education event of the year will feature the following topics:
9 a.m. –Noon ACORD Certificate Forms & Additional Insureds
Steve Lyon, CPCU, CIC, CRM, AAI, ARM, AIS, CRIS • 4 GEN (471576)
9 a.m. –Noon
Good News, Bad News-An overview of the changes in the ISO Homeowner's 2011
Mary LaPorte • CE TBA Sponsored by Ohio Mutual
1:30– 4:30 p.m. The Ins and Outs of Errors & Omissions (^UM/^FF)
Steve Lyon, CPCU, CIC, CRM, AAI, ARM, AIS, CRIS • CE TBA
1:30– 4:30 p.m. Exposing Exposures: A study in personal lines exposures and coverage solutions Mary LaPorte • CE TBA Sponsored by Ohio Mutual
Package pricing: $130 member, $170 nonmember. Package includes a choice of two education sessions, the networking breakfast and lunch. Single sessions (meals not included): $70 member, $90 nonmember. Package registration is coming soon!
PIA members: Save $50 by using your 2012 membership coupon! You must include your original coupon with your registration. Additionally, Each PIA member who attends will get a free education registration pass for our Fall Education Festival, a $130 value!
2012 CISR courses
Brought to you in partnership with the National Alliance for Insurance Education & Research, The Certified Insurance Service Representative Program coaches front-line insurance professionals to understand coverages and analyze risks and exposures with top-notch instruction, cutting-edge content and exceptional benefits. These practical courses will help everyone in the office stay one step ahead in today's increasingly competitive world. The CISR program in New Hampshire is conducted by PIANH's education affiliate, MAIA.
2012 CIC Institutes
Attaining the Certified Insurance Counselor designation says you are serious about your career. Your education proves it. Brought to you in partnership with the National Alliance for Insurance Education & Research,The CIC Program prepares you for the competitive marketplace, and provides an interactive, congenial learning environment and career support all along the way. The CIC program for New Hampshire is conducted by PIANH's education affiliate, MAIA.
Date / Time
Program Title / Location
CE Credits / Speaker
Registration Info
Jan. 25, 2012
2 1/2 Days
CIC Life and Health Institute
See MAIA’s Web site for details
Wyndham, S. Portland, ME
Feb. 29, 2012
2 1/2 days
CIC Personal Lines Institute
*See MAIA’s Web page for more info and to register
Royal Sonesta, Cambridge, MA
Feb. 29, 2012
CIC James K. Ruble Graduate Seminar Must be a dues-paying CIC member to attend.
TBA
Royal Sonesta, Cambridge, MA
Feb. 29, 2012
2 1/2 Days
CIC Agency Management Institute^FF, ^UM
varies
MAIA HQ, Milford, MA
Mar. 21, 2012
2 1/2 days
CIC Commercial Casualty Institute
24 GEN/20 ML ADJ
Crowne Plaza Nashua, Nashua
April 25, 2012
CIC James K. Ruble Graduate Seminar Must be a dues-paying CIC member to attend.
TBA
Top Notch Resort, Stowe, VT
May 16, 2012
2 1/2 days
CIC Commercial Property Institute
24 GEN/20 MLADJ/15 PADJ
Cranwell Resort, Lenox, MA
June 20, 2012
2 1/2 days
CIC Personal Lines Institute
*See MAIA’s Web page for more info and to register
Sea Crest Resort, North Falmouth, MA
June 20, 2012
CIC James K. Ruble Graduate Seminar Must be a dues-paying CIC member to attend.
TBA
Sea Crest Resort, North Falmouth, MA
July 18, 2012
2 1/2 days
CIC Commercial Property Institute
24 GEN/20 MLADJ/15 PADJ
Crowne Plaza Nashua, Nashua
Aug. 15, 2012
2 1/2 days
CIC Personal Lines Institute
*See MAIA’s Web page for more info and to register
Wyndham Portland Airport, South Portland, ME
Sept. 12, 2012
2 1/2 days
CIC Commercial Casualty Institute
24 GEN/20 ML ADJ
Providence Marriott, Providence, RI
Oct. 10, 2012
2 1/2 Days
CIC Life and Health Institute
See MAIA’s Web site for details
Sheraton, Burlington, VT
Oct. 24, 2012
CIC James K. Ruble Graduate Seminar Must be a dues-paying CIC member to attend.
TBA
Harraseeket Inn, Freeport, ME
Nov. 14, 2012
2 1/2 Days
CIC Agency Management Institute^FF, ^UM
varies
Radisson, Plymouth, MA
Dec. 5, 2012
2 1/2 days
CIC Commercial Casualty Institute
24 GEN/20 ML ADJ
Salem Waterfront Hotel & Marina, Salem, MA
PIA's CE-approved Webinars: Earn NH CEUs without leaving your desk.
PIA delivered live, CE-approved Webinars to your desk. Most programs are approved for CE credits and make it easy for you to get the insurance information you need to know while earning CE credits—from the convenience of your office. Package options include NFIP-approved flood seminars and an E&O series.
Upcoming topics include:
Date / Time
Program Title / Instructor
CE Credits
Registration
Jan. 24, 2012
10 a.m.-1 p.m.
E&O Hotspots...2012 and Beyond^FF^UM
*New 3-hour format, get your E&O loss prevention & CE credit in one 3-hour session. ^FF Denotes this course has been approved for E&O loss prevention credit by Fireman's Fund. ^UM Denotes this course has been approved for E&O loss prevention credit by Utica Mutual. Call the PIA E&O Department for details: (800) 424-4244.
There are many areas that pose a significant risk to agencies as they transact business that, if not handled correctly, can cause and E&O claim. This Webinar will discuss hotspots that agencies need to be on the lookout for.
Understanding the National Flood Insurance Program (3 hour)
*New 3-hour format, get your NFIP & CE credit in one 3-hour session.
If the flood waters rise, are your customers covered? Flood expert Rita Hollada will make sure you cover all of your bases, so do not miss this Webinar series.
These courses explain the NFIP in-depth and meet FEMA's requirements for section 207 of the Flood Insurance Reform Act. All insurance agents who sell Standard Flood Insurance Policies issued through the NFIP should attend.
CE :TBA
NJ:3 NFIP Flood (88892155)
(other states)
Rita Hollada, CIC, CPCU, CPIA
Feb. 15 &
Feb. 16, 2012
10 a.m.-Noon
NJ PAIP/CAIP Producer Procedures Course Parts 1 & 2
Q. With New Jersey's transition from a four-year insurance producer licensing period to a two-year period, the NJPAIP/NJCAIP Producer Procedures Course requirement means that certified producers must complete the course:
A. every two years.
B. every four calendar-years, on a schedule applicable to all producers.
C. every other licensing period.
D. only once, to obtain their original certification.
Answer: C—every other licensing period.
The NJPAIP/NJCAIP Producer Procedures Course must be taken by all certified producers, principals and their employees once every four years. When New Jersey's producer licenses were issued for a period of four years, the course had to be taken once during each licensing period. Now, according to the NJPAIP/NJCAIP Customer Service Department, the course must be taken once during every other licensing period. Rather than setting a common four-calendar-year compliance period that applies to all producers, NJPAIP/NJCAIP says each producer's deadline for completing the course depends on the individual's license expiration date.
This course, offered by webinar, consists of two webinars, Parts 1 & 2. Both parts must be completed for PAIP/CAIP certification; the course must be completed in no more than two sessions. All sessions must be completed by the same person. Session 2 must be completed within 12 months of Session 1.
*Only producers wishing to continue (maintain) their certification will be eligible to complete this course via webinar.
The following are ineligible to complete the course via webinar:
Producers seeking new certification. Producers applying for certification for the 1 st time must complete the 4-hourcourse in a CLASSROOM SETTING.
Producers whose certification is revoked or suspended CANNOT take these webinars for re-certification.
NJ: 4 GEN
2-part package registration $80 member, $100 nonmember per person/per computer. Each registrant must be registered and logged in individually to earn credit. Both sessions must be completed by the same person. Registration fee includes a PDF copy of the PAIP/CAIP manual, to be included in your confirmation.
Stephen P. Tague, CPIA
Feb. 23, 2012
11-Noon
Maximizing Your Agency's Internet Presence
Showing up on a search engine results page has become a key way to connect with your existing clients as well as generate new business. But, being found on the Internet takes much more than having an agency website and a Facebook page. Maximizing your Internet presence, so anyone can find you, requires understanding how search engines work and then learning the specific steps that any agency can take to increase their chances of being visible to people searching. The good news is that it costs little to get started. This presentation details what you need to do to get started.
CE :TBA
(other states)
Steve Anderson, CIC
Feb. 22, 2012
11-Noon
The Changing Consumer…and How to Use Digital Marketing to Grow Your Agency
Topics include:
1. Changes in consumer research and buying behavior
2. How "mega-marketers" like GEICO, Progressive and Esurance are responding to that.
3. The LATEST changes in consumer behavior...(50% of searches will be on MOBILE) and why an simply having a website will be "yesterday's" Internet
4. Avoiding the 6 most common mistakes that agents make when they "go digital"
5. How to drive traffic to your site
6. What your site should and should NOT do
7. Using Social Media for traffic generation
8. How to use digital marketing on the "back end" to cross sell clients, get referrals and boost retention
9. "Advanced" technique that every agent should know: PURL's, Landing Pages, A/B Split Testing, video, etc. - all designed to boost response
10. Digital techniques to build a marketing/sales culture in your agency
CE N/A
(other states)
Michael Jans, President, Agency Revolution
March 22, 2012
11 a.m.-noon
The State of the Industry and a Look Forward to 2012 and Beyond
CE: TBA
(other states)
Steven Weisbart
April 11 &
April 12, 2012
11 a.m.-1 p.m.
2-part Webinar: NY AIP Producer Procedures Course
Two-part package. Need to take the NYAIP producers procedures course? For the first time, NYAIP is allowing continued certification via webinar.
PIA's NYAIP Producer Procedures Course live Webinars deliver "continued" NY Auto Insurance Plan certification plus NY CE credits—right to your desktop.
Completion of both Webinars will provide continued certification for four years. This course is not for first-timers. (*Both Webinars must be taken to satisfy the Plan's requirements.)
The following are ineligible to complete the Webinar: (Thus the in-person classroom program must be taken)
Producers seeking new certification and Producers whose certification is revoked or suspended and who make an application for re-certification.
Facts to know about the 2012 AIP renewal:
1) Either an agency or an individual agent will be listed as licensed for the AIP program. If an agency is listed under the program, every sub-licensee listed on the license, whether or not they write for the plan, must be certified. if you have any satellite offices within the agency the manager of the satellite office will also be required to be certified.
2) To satisfy a renewal, each person who has to be recertified must take the course in between the licensing period for that period. The last two renewal periods were:
a) January 1, 2009-December 31, 2012 (The renewal originally was for October 31, 2008 so if any took the course from Oct 31, 2008 –January 1, 2009, they would also be covered)
b) October 31, 2004-October 31, 2008 (or extension to January 1, 2009).
c) If you took your AIP course in 12/07, you would be satisfying the requirement for the October 31, 2004-October 31, 2008 period.
Only producers seeking continued certification will be eligible to complete this Webinar course. For CONTINUED certification with the NY Auto Insurance Plan: Anyone who successfully completes this two-part Webinar package between now and Dec. 31, 2012 will have satisfied the Plan's “every four year course requirement” and your next course completion deadline will be Dec. 31, 2016.
Topics include:
Manuals and subscription requirements
Purchasing supplies, eligibility and quotas
Private passenger classifications, discounts
Coverages, surcharges, payment options
Effective dates of coverage
Regulation 79 - NY Inspection Requirements
Assignment hierarchy
Insurer obligation and performance standards; peer review panel
Cancellations, appellate rights, suspensions
Trucks, tractors, trailers, special risk distribution pool, public transportation, etc.
*New 3-hour format, get your E&O loss prevention & CE credit in one 3-hour session. ^FF Denotes this course has been approved for E&O loss prevention credit by Fireman's Fund. ^UM Denotes this course has been approved for E&O loss prevention credit by Utica Mutual. Call the PIA E&O Department for details: (800) 424-4244.
There are many areas that pose a significant risk to agencies as they transact business that, if not handled correctly, can cause and E&O claim. This Webinar will discuss hotspots that agencies need to be on the lookout for.
The Changing Consumer…and How to Use Digital Marketing to Grow Your Agency
N/A
(other states)
Michael Jans, President, Agency Revolution
May 30 &
May 31, 2012
11 a.m.-1 p.m.
NY AIP Producer Procedures Course
Two-part package. Need to take the NYAIP producers procedures course? For the first time, NYAIP is allowing continued certification via webinar.
NY: 4 BR, C3, PC, PA
Mishell Magnusson, CIC, CISR, FIPC
July 24, 2012
10 a.m.-1 p.m.
E&O Hotspots...2012 and Beyond
*New 3-hour format, get your E&O loss prevention & CE credit in one 3-hour session. ^FF Denotes this course has been approved for E&O loss prevention credit by Fireman's Fund. ^UM Denotes this course has been approved for E&O loss prevention credit by Utica Mutual. Call the PIA E&O Department for details: (800) 424-4244.
There are many areas that pose a significant risk to agencies as they transact business that, if not handled correctly, can cause and E&O claim. This Webinar will discuss hotspots that agencies need to be on the lookout for.
Two-part package. Need to take the NYAIP producers procedures course? For the first time, NYAIP is allowing continued certification via webinar.
PIA's NYAIP Producer Procedures Course live Webinars deliver "continued" NY Auto Insurance Plan certification plus NY CE credits—right to your desktop.
Completion of both Webinars will provide continued certification for four years. This course is not for first-timers. (*Both Webinars must be taken to satisfy the Plan's requirements.)
The following are ineligible to complete the Webinar: (Thus the in-person classroom program must be taken)
Producers seeking new certification and Producers whose certification is revoked or suspended and who make an application for re-certification.
Facts to know about the 2012 AIP renewal:
1) Either an agency or an individual agent will be listed as licensed for the AIP program. If an agency is listed under the program, every sub-licensee listed on the license, whether or not they write for the plan, must be certified. if you have any satellite offices within the agency the manager of the satellite office will also be required to be certified.
2) To satisfy a renewal, each person who has to be recertified must take the course in between the licensing period for that period. The last two renewal periods were:
a) January 1, 2009-December 31, 2012 (The renewal originally was for October 31, 2008 so if any took the course from Oct 31, 2008 –January 1, 2009, they would also be covered)
b) October 31, 2004-October 31, 2008 (or extension to January 1, 2009).
c) If you took your AIP course in 12/07, you would be satisfying the requirement for the October 31, 2004-October 31, 2008 period.
Only producers seeking continued certification will be eligible to complete this Webinar course. For CONTINUED certification with the NY Auto Insurance Plan: Anyone who successfully completes this two-part Webinar package between now and Dec. 31, 2012 will have satisfied the Plan's “every four year course requirement” and your next course completion deadline will be Dec. 31, 2016.
Topics include:
Manuals and subscription requirements
Purchasing supplies, eligibility and quotas
Private passenger classifications, discounts
Coverages, surcharges, payment options
Effective dates of coverage
Regulation 79 - NY Inspection Requirements
Assignment hierarchy
Insurer obligation and performance standards; peer review panel
Cancellations, appellate rights, suspensions
Trucks, tractors, trailers, special risk distribution pool, public transportation, etc.
*New 3-hour format, get your E&O loss prevention & CE credit in one 3-hour session. ^FF Denotes this course has been approved for E&O loss prevention credit by Fireman's Fund. ^UM Denotes this course has been approved for E&O loss prevention credit by Utica Mutual. Call the PIA E&O Department for details: (800) 424-4244.
There are many areas that pose a significant risk to agencies as they transact business that, if not handled correctly, can cause and E&O claim. This Webinar will discuss hotspots that agencies need to be on the lookout for.
Two-part package. Need to take the NYAIP producers procedures course? For the first time, NYAIP is allowing continued certification via webinar.
PIA's NYAIP Producer Procedures Course live Webinars deliver "continued" NY Auto Insurance Plan certification plus NY CE credits—right to your desktop.
Completion of both Webinars will provide continued certification for four years. This course is not for first-timers. (*Both Webinars must be taken to satisfy the Plan's requirements.)
The following are ineligible to complete the Webinar: (Thus the in-person classroom program must be taken)
Producers seeking new certification and Producers whose certification is revoked or suspended and who make an application for re-certification.
Facts to know about the 2012 AIP renewal:
1) Either an agency or an individual agent will be listed as licensed for the AIP program. If an agency is listed under the program, every sub-licensee listed on the license, whether or not they write for the plan, must be certified. if you have any satellite offices within the agency the manager of the satellite office will also be required to be certified.
2) To satisfy a renewal, each person who has to be recertified must take the course in between the licensing period for that period. The last two renewal periods were:
a) January 1, 2009-December 31, 2012 (The renewal originally was for October 31, 2008 so if any took the course from Oct 31, 2008 –January 1, 2009, they would also be covered)
b) October 31, 2004-October 31, 2008 (or extension to January 1, 2009).
c) If you took your AIP course in 12/07, you would be satisfying the requirement for the October 31, 2004-October 31, 2008 period.
Only producers seeking continued certification will be eligible to complete this Webinar course. For CONTINUED certification with the NY Auto Insurance Plan: Anyone who successfully completes this two-part Webinar package between now and Dec. 31, 2012 will have satisfied the Plan's “every four year course requirement” and your next course completion deadline will be Dec. 31, 2016.
Topics include:
Manuals and subscription requirements
Purchasing supplies, eligibility and quotas
Private passenger classifications, discounts
Coverages, surcharges, payment options
Effective dates of coverage
Regulation 79 - NY Inspection Requirements
Assignment hierarchy
Insurer obligation and performance standards; peer review panel
Cancellations, appellate rights, suspensions
Trucks, tractors, trailers, special risk distribution pool, public transportation, etc.
Two-part package. Need to take the NYAIP producers procedures course? For the first time, NYAIP is allowing continued certification via webinar.
PIA's NYAIP Producer Procedures Course live Webinars deliver "continued" NY Auto Insurance Plan certification plus NY CE credits—right to your desktop.
Completion of both Webinars will provide continued certification for four years. This course is not for first-timers. (*Both Webinars must be taken to satisfy the Plan's requirements.)
he following are ineligible to complete the Webinar: (Thus the in-person classroom program must be taken)
Producers seeking new certification and Producers whose certification is revoked or suspended and who make an application for re-certification
Facts to know about the 2012 AIP renewal:
1) Either an agency or an individual agent will be listed as licensed for the AIP program. If an agency is listed under the program, every sub-licensee listed on the license, whether or not they write for the plan, must be certified. if you have any satellite offices within the agency the manager of the satellite office will also be required to be certified.
2) To satisfy a renewal, each person who has to be recertified must take the course in between the licensing period for that period. The last two renewal periods were:
a) January 1, 2009-December 31, 2012 (The renewal originally was for October 31, 2008 so if any took the course from Oct 31, 2008 –January 1, 2009, they would also be covered)
b) October 31, 2004-October 31, 2008 (or extension to January 1, 2009).
c) If you took your AIP course in 12/07, you would be satisfying the requirement for the October 31, 2004-October 31, 2008 period.
Only producers seeking continued certification will be eligible to complete this Webinar course. For CONTINUED certification with the NY Auto Insurance Plan: Anyone who successfully completes this two-part Webinar package between now and Dec. 31, 2012 will have satisfied the Plan's “every four year course requirement” and your next course completion deadline will be Dec. 31, 2016.
Topics include:
Manuals and subscription requirements
Purchasing supplies, eligibility and quotas
Private passenger classifications, discounts
Coverages, surcharges, payment options
Effective dates of coverage
Regulation 79 - NY Inspection Requirements
Assignment hierarchy
Insurer obligation and performance standards; peer review panel
Cancellations, appellate rights, suspensions
Trucks, tractors, trailers, special risk distribution pool, public transportation, etc.
Brought to you in conjunction with the AIMS Society, the Certified Professional Insurance Agent designation is a first-of-its-kind, hands-on, how-to, CE-approved insurance designation. Why is CPIA for you? Because your agency's success comes down to relationships—and CPIA is your building block. Additionally, the CPIA designation is approved by Fireman's Fund and Utica Mutual for E&O loss prevention credit. If you are truly dedicated to ensuring your independent agency succeeds in today's highly competitive market, consider the CPIA designation.
What insurance professionals are saying about the CPIA program:
"Great program! Encourage all staff to go."
"One of the better education seminars I've attended in a while. I liked the participation."
" Great instructor. Kept it interesting."
You will earn a nationally recognized insurance designation when you complete the CPIA series. There's no exam required, and you may take them in any order. These seminars are designed to enhance the ability of producers, sales support staff and company personnel to efficiently create and distribute effective insurance programs. Participants leave with ideas that will produce increased sales results immediately. The three Insurance Success Seminars are: Position for Success (CPIA 1), Implement for Success (CPIA 2) and Sustain Success (CPIA 3). Once completed, the CPIA designation is approved by Utica Mutual for E&O loss prevention credit. Please call PIA's E&O department for details.
2012 CPIA schedule
Date / Time
Program Title / Location
CE Credits / Speaker
Registration Info
April 24, 2012
9 a.m.- 5 p.m.
CPIA 1: Position for Success
5 GEN, 2 ETHICS
$185 $225
Member Nonmember
Marriott Courtyard & Grappone Conference Center, Concord
Mishell Magnusson, CIC, CISR, FIPC
June 26, 2012
9 a.m.- 5 p.m.
CPIA 2: Implement for Success
7 GEN
$185 $225
Member Nonmember
Marriott Courtyard & Grappone Conference Center, Concord
PIA Education & Conference Department
Professional Insurance Agents
25 Chamberlain Street
P.O. Box 997
Glenmont, NY 12077
Phone: (800) 424-4244
Fax: (888) 225-6935 http://www.pia.org
Refreshments are provided at all classroom programs; lunch is not provided.
Please note: Registration processing will not be completed without full payment at the time of registration form submission. Submission of a registration form without proper payment will not hold your spot in a program.
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