Dear %%To_Name%%:

PIANH's quality, CEU-approved education programs are instructed by insurance industry experts and cover timely topics that keep you in the know. Our courses teach you to know your strengths and to connect with your customers. From classroom sessions to Webinars, PIANH offers something for everyone.

UPCOMING INSURANCE PROGRAMS QUICK REGISTRATION

WEBINAR SPOTLIGHT November 9th: Exploring Commercial Crime

For up to the minute info click here:

 PIA has been providing agencies affected by Sandy with information to help them as it has become available. We will continue to do so on an ongoing basis, recognizing that power and internet access continues to be an issue for agents and clients impacted by this devastating storm.  
 
PIA encourages you to visit Storm Info Central, designed for all agents and their clients. Access key information and resources remotely, without member logon requirements. New and immediately useful updates include:

• Mobile version now available
• State-by-state announcements on hurricane deductibles
• Downloadable ACORD claims forms
• FICO Numbers from FEMA for tracking the claims
• Emergency phone/email numbers
• Key coverage questions

(Return to top)

Come see why top insurance professionals have chosen the CPIA designation.

CPIA 3: Sustain Success

Nov. 13, 2012, Concord NH.

This program focuses on fulfilling the implied promises contained in the insuring agreement. Students will review methods of providing evidence of insurance coverage; will discuss policies and procedures for controlling errors and omission including policy review and delivery, endorsements, claims-processing and handling of client complaints. This course includes a review of the professional expectations; the law of agency and legal and ethical standards. Throughout EACH all-day seminar, tips for preventing E&O are highlighted and discussed.
Instructed by Mishell Magnusson, CIC, CISR, FIPC. Earn 5 GEN 2 ETHICS CE credits.
Course ID 24164

The CPIA designation consists of three 1-day courses.

CPIA 1 - Position for Success

CPIA 2 - Implement for Success

CPIA 3 - Sustain Success

Courses may be taken in any order and there is no exam.

Part Three of Three - The AIMS Society's Certified Professional Insurance Agent Designation. More info: http://www.pia.org/EDU/cd/cpia/

Students are encouraged to complete the sessions in consecutive order, but it is not mandatory to do so. There is no time limit for completing the seminars. (There is an update requirement that must be met every other year after completion of the designation requirements.)

Student feedback:

"It is very informative and provides insight in how to close the sale on a piece of business."

'After only one course I was excited to take other courses. I believe having designations are important for me and to our clients and companies."

'Excellent program insightful and I didn’t realize how much I needed it.'

'Great program. Probably the most interesting and useful courses I’ve attended."

Date / Time	Program Title / Location	CE Credits / Speaker	Registration Info
Nov. 13, 2012 8:30 a.m.- 4:30 p.m.	CPIA 3: Sustain Success	Producers: 5 GEN, 2 Ethics	$185 $250	Member Nonmember
	Concord Group, Concord	Mishell Magnusson, CIC, CISR, FIPC

(Return to top)

2012 CIC Institutes
Attaining the Certified Insurance Counselor designation says you are serious about your career. Your education proves it. Brought to you in partnership with the National Alliance for Insurance Education & Research,The CIC Program prepares you for the competitive marketplace, and provides an interactive, congenial learning environment and career support all along the way. The CIC program for New Hampshire is conducted by PIANH's education affiliate, MAIA.

Date / Time	Program Title / Location	CE Credits / Speaker	Registration Info
Nov. 14, 2012 2 1/2 Days	CIC Agency Management Institute^FF, ^UM	24 CEUs
	Radisson, Plymouth, MA
Dec. 5, 2012 2 1/2 days	CIC Commercial Casualty Institute	24 CEUs
	Salem Waterfront Hotel & Marina, Salem, MA

Rely on the CISR designation to give you top insurance training; CE credits.

Customers won't forget an account manager or CSR who has the CISR designation— because they deliver service that is truly noticeable. The CISR program is a CE credit-approved, nationally recognized designation program that takes a practical, hands-on approach to learning. To earn the CISR designation, you must complete all five of the courses and exams within three calendar years following the year in which you successfully complete the first exam. However, anyone is welcome to attend the classes without taking the exams.

To earn the CISR designation: Next year, the CISR designation program will include 9 course offerings. To earn the CISR designation, participants will need to pass exams for 5 of the 9 courses. However, anyone is welcome to attend the classes without taking the exams. There is no special order in which courses must be taken. If you are more familiar with a given topic, you may want to begin with that course.

CISR courses - Choose 5 of 9 to earn the designation
Available now:

• Insuring Commercial Property
• Insuring Personal Residential Property
• Insuring Personal Auto Exposures
• Agency Operations

Available in 2013:

• Commercial Casualty I: Essentials of Legal Liability-CGL,AI
• Commercial Casualty II: BAP, WC, Excess Liability
• Personal Lines - Miscellaneous
• Life & Health Essentials
• Elements of Risk Management

2013 Dates To Be Announced

(Return to top)

PIA's CE-approved Webinars: Get the CE you need without leaving your desk. PIANH will be delivering many more live Webinars to your desk throughout 2012. Most programs are approved for CE credits and make it easy for you to get the insurance information you need to know while earning CE credits—from the convenience of your office.