CISR Dynamics of Service—Earn PC 8 and get top-notch training.
Dynamics of Service is coming to the Four Points by Sheraton, Meriden, Nov. 12, 2008. This course is instructed by Mishell Magnusson, CIC, CISR, FIPC. In a competitive marketplace, an agency's most important asset is its people. Give your customer service personnel the tools they need to succeed! Dynamics of Service is consistently one of our highest-rated programs. Participants repeatedly tell us how this one-day course transformed their lives immediately when back on the job. See below to register.
^UM - This course has been approved for E&O loss prevention credit by Utica Mutual. Call the PIA E&O Department for details: (800) 424-4244. Open to anyone, but must be a dues-paid CISR to get your update credit.

---

Estate planning course coming to Meriden, Dec. 2, 2008: Earn 3 Life & Health CE credits.
Don't miss Your Estate Plan and the Living Trust—Understanding and explaining the new federal estate tax laws to your clients, with noted instructor Doug Fleming, LUTCF. This essential session begins with a review of the new federal estate tax laws. Various means of disposing of property by gift, contract, will, etc. will be discussed. We also will review the process of probate, the costs and time involved, and what property goes through and what property avoids probate. Class participants will review the various purposes of estate planning and the benefits of having a will. We discuss "gifting" without worrying about tax consequences. We review the characteristics of specific types of trusts and discuss their advantages and disadvantages. We also identify estate planning problems that can be solved by the purchase of life insurance to pay estate taxes and other expenses associated with settling an estate. Register below.

---

PIACT introduces the Certified Professional Insurance Agent Designation—Nov. 13, 2008, Cromwell.
Earn CE credits via this innovative designation. If you are dedicated to ensuring your professional independent agency succeeds in today's highly competitive market, consider the Certified Professional Insurance Agent designation. The CPIA designation aims to fortify your relationship-building techniques. The CPIA designation is conferred by the American Insurance Marketing and Sales Society . To earn the CPIA designation, candidates are required to successfully complete all three Insurance Success Seminars. (Exams are not required to earn the designation.) For details and to register, see schedule, below.

 

Date	Program Title / Location	CE Credits / Instructor	Registration Info
Nov. 6, 2008	Flood Insurance: How Does That Really Work? *Meets FEMA/NFIP training and education requirements	Flood 3	$65  Member $110  Nonmember
	Four Points by Sheraton- Meriden, Meriden	Mishell Magnusson, CIC, CISR, FIPC	Register Now! | (More Info)
Nov. 6, 2008	Ethical Issues in E&O ^FF ^UM	LRE 3	$70  Member $120  Nonmember
	Four Points by Sheraton- Meriden, Meriden *Sponsored by Central Mutual Insurance Co	Mishell Magnusson, CIC, CISR, FIPC	Register Now! | (More Info)
Nov. 10, 2008	Beyond the Basics-Commercial Auto Policy *PREREQ: CL Coverage Basics	N/A -Online course for unlicensed/new employees	$185  Member $220  Nonmember
	Online Computer Course	N/A	Register Now! | (More Info)
Nov. 10, 2008	New Employee Orientation for Agency Personnel	N/A-online course for unlicensed/new employees	$235  Member $270  Nonmember
	Online Computer Course	Online Computer Course	Register Now! | (More Info)
Nov. 10, 2008	Personal Lines Coverage Basics	N/A-online course for unlicensed/new employees	$255  Member $295  Nonmember
	N/A	Online Computer Course	Register Now! | (More Info)
Nov. 12, 2008	CISR Dynamics of Service ^UM	PC 8	$150  Member $150  Nonmember
	Four Points by Sheraton- Meriden, Meriden	Mishell Magnusson, CIC, CISR, FIPC	Register Now! | (More Info)
Nov. 13, 2008	CPIA 1: Position for Success	LRE 2, PC 5	$185  Member $225  Nonmember
	Crowne Plaza, Cromwell	Jack Monahan, CPIA, CLU, ChFC, CIC, AAM	Register Now! | (More Info)
Nov. 19, 2008	CIC Commercial Property Institute (2 1/2 days of instruction)	PC 20	$375  Member $375  Nonmember
	Marriott Hotel - Hartford/ Windsor, Windsor	Patrick A. Deem, Sr., CIC; Mark A. Palinkas, CIC; R. Bryan Tilden, CIC, CPCU, CLU, ChFC, ARM, ALCM	Register Now! | (More Info)
Dec. 2, 2008	Your Estate Plan and the Living Trust-Understanding and explaining the new federal estate tax laws to your clients	LH 3	$70  Member $120  Nonmember
	Four Points by Sheraton- Meriden, Meriden	Doug Fleming, LUTCF	Register Now! | (More Info)
Dec. 4, 2008	Lunch ‘n' Learn Teleconference-Health Savings Accounts	N/A	$49  Member $69  Nonmember
	Your conference room/office, Your Office	Jeannie Angelo	Register Now! | (More Info)
Dec. 4, 2008	Lunch ‘n' Learn Teleconference w/CD-ROM-Health Savings Accounts	N/A	$65  Member $95  Nonmember
	Your conference room/office, Your Office	Jeannie Angelo	Register Now! | (More Info)
Dec. 8, 2008	Delivering Quality Service to the Customer and Employer	N/A-online course for unlicensed/new employees	$235  Member $270  Nonmember
	Online Computer Course	N/A	Register Now! | (More Info)
Dec. 8, 2008	Commercial Lines Coverage Basics	N/A-online course for unlicensed/new employees	$255  Member $295  Nonmember
	Online Computer Course	N/A	Register Now! | (More Info)
Dec. 8, 2008	Beyond the Basics-Garage Liability and Commercial Umbrellas*PREREQ: CL Coverage Basics	N/A *PREREQUISITE: Commercial Lines Coverage Basics	$185  Member $220  Nonmember
	Online Computer Course	N/A	Register Now! | (More Info)
Dec. 8, 2008	New Employee Orientation for Agency Personnel	N/A-online course for unlicensed/new employees	$235  Member $270  Nonmember
	Online Computer Course	Online Computer Course	Register Now! | (More Info)
Jan. 8, 2009	Lunch ‘n' Learn Teleconference w/CD-ROM: How to Read and Understand Condominium and Co-op Association By-Laws (It's all about insurable interest!)	N/A	$65  Member $95  Nonmember
	Your conference room/office	Sheldon Hansen, CIC, CRM	Register Now! | (More Info)
Jan. 8, 2009	Lunch ‘n' Learn Teleconference: How to Read and Understand Condominium and Co-op Association By-Laws (It's all about insurable interest!)	N/A	$49  Member $69  Nonmember
	Your conference room/office	Sheldon Hansen, CIC, CRM	Register Now! | (More Info)
Jan. 14, 2009	Lunch ‘n' Learn Teleconference: Evolving Liabilities: Cyber and Privacy Exposures	N/A	$49  Member $69  Nonmember
	N/A, Your Office	Todd McDonald	Register Now! | (More Info)
Jan. 14, 2009	Lunch ‘n' Learn Teleconference w/CD-ROM: Evolving Liabilities: Cyber and Privacy Exposures	N/A	$65  Member $95  Nonmember
	N/A, Your Office	Todd McDonald	Register Now! | (More Info)
Jan. 21, 2009	CIC Life and Health Institute (2 1/2 days of instruction)	LH 20	$395  Member $395  Nonmember
	Crowne Plaza, Cromwell	N/A	Register Now! | (More Info)
Feb. 3, 2009	Lunch ‘n' Learn Teleconference: Flood Insurance for Condominium, Co-operative & HO Associations (It's not dwelling flood!)	N/A	$49  Member $69  Nonmember
	N/A, Your Office	Sheldon Hansen, CIC, CRM	Register Now! | (More Info)
Feb. 3, 2009	Lunch ‘n' Learn Teleconference w/CD-ROM: Flood Insurance for Condominium, Co-operative & HO Associations (It's not dwelling flood!)	N/A	$65  Member $95  Nonmember
	N/A, Your Office	Sheldon Hansen, CIC, CRM	Register Now! | (More Info)
Feb. 20, 2009	Lunch ‘n' Learn Teleconference: Condo Issues, Gaps and Coverages	N/A	$49  Member $69  Nonmember
	N/A, Your Office	Robin Federici, CPCU, AAI, ARM, CPIW	Register Now! | (More Info)
Feb. 20, 2009	Lunch ‘n' Learn Teleconference w/CD-ROM: Condo Issues, Gaps and Coverages	N/A	$65  Member $95  Nonmember
	N/A, Your Office	Robin Federici, CPCU, AAI, ARM, CPIW	Register Now! | (More Info)
Feb. 26, 2009	Lunch ‘n' Learn Teleconference: An owner's guide to acquiring or selling an agency	N/A	$49  Member $69  Nonmember
	N/A, Your Office	Rick Dennen, CEO Oak Street Funding)	Register Now! | (More Info)
Feb. 26, 2009	Lunch ‘n' Learn Teleconference w/CD-ROM: An owner's guide to acquiring or selling an agency	N/A	$65  Member $95  Nonmember
	N/A, Your Office	Rick Dennen, CEO Oak Street Funding)	Register Now! | (More Info)
Mar. 16, 2009	Connecticut Annual Convention - Featuring education sessions, trade show, networking, & more!	Misc.	See More Info
	Foxwoods Resort, Mashantucket	Various	Register Now! | (More Info)
April 1, 2009	CIC Agency Management Institute ^FF, ^UM	17 PC, 3 LRE or 17 LH, 3 LRE	$395  Member $395  Nonmember
	Crowne Plaza, Cromwell	N/A	Register Now! | (More Info)

More... http://www.pia.org/cgi-bin/cgiwrap/piaonline/edudesc3.cgi?state=CT

^FF - Denotes this course has been approved for E&O loss prevention credit by Fireman's Fund.
^UM - Denotes this course has been approved for E&O loss prevention credit by Utica Mutual.
Call the PIA E&O Department for details: (800) 424-4244.