Avoiding Errors and Omissions (How to keep your employees and agency out of court)^FF^UM
*Sponsored by Utica Mutual
—4 GEN
Steven Lyon, CPCU, CIC, CRM, AAI, ARM, AIS, CRIS,
Lyon Consulting Services, LLC
This E&O course takes a look at some of the top problems agents and brokers face today in a coverage-conscious, litigious society. Learn how consistent procedures and detailed documentation can keep you out of court. E&O Claims are usually a lose/lose situation for all involved. Given how lawsuits against agents and brokers are a statistical certainty—and a normal part of doing business—this class discusses the legal responsibilities agents owe to their client and companies, and how to meet the required standard of care. No matter what your position is in the Agency or Company, you don't want to miss this exciting and innovative class.
^FF - Denotes this course has been approved for E&O loss prevention credit by Fireman's Fund. ^UM - Denotes his course has been approved for E&O loss prevention credit by Utica Mutual. Call the PIA E&O Department for details: 800-424-4244.
Do You Know What Your Clients are Doing? (business in the home, renting various recreational vehicles on vacation, etc.)
—4 GEN
Irene Morrill, CPCU, CIC, CRM, CRIS, CPIW, LIA, ARM, Vice President of Technical Affairs, MAIA
Home-based businesses are growing at a phenomenal rate. Do an internet search and it is amazing the number of sites and organizations established just to provide information and assistance on how to start and grow an in-house business. The challenge faced by insurance professionals is identifying insureds with this exposure and then providing appropriate coverage. We willl review the unendorsed ISO Homeowner's policy and endorsements available to highlight both coverages and gaps related to the “business” exposure.
This course will also offer an overview of renting recreational vehicles and the HO and PAP.
Commercial Lines Potpourri
—3 GEN, 3 MADJ
Irene Morrill, CPCU, CIC, CRM , CRIS , CPIW, LIA, ARM, Vice President of Technical Affairs, MAIA
This informative seminar will review CGL questions, such as:
BAP questions include:
- BAP and trailers;
- Who is an insured for liability;
- Costs caused by an accident – where covered?; and
- Just what IS “covered equipment” under a BAP.
Property valuation topics include:
Replacement value and the CP or BOP and Debris Removal – restriction in CP/ BOP.
Projecting Ethics To Your Competitive Advantage
—3 Ethics
Steven Lyon, CPCU, CIC, CRM , AAI , ARM , AIS, CRIS , Lyon Consulting Services, LLC
Ethics is not just your words or actions. Ethics is what gives meaning and character to your words and actions. Ethical behavior is something that is learned and then practiced each day, ultimately becoming a lifestyle. Properly learned ethical behaviors become virtues; improperly learned behaviors become vices. Many outsiders perceive the Insurance Industry as needing an Ethical re-education. This 3 hour class will explore the Ethical and Moral issues that Insurance professionals face on a daily basis while trying to balance the profitability of their agency with the legal and fiduciary responsibilities owed to their clients, companies, and employees; all while trying to attract new business in a highly competitive marketplace. Learn how your Agency can project High Ethical standards, to your competitive advantage. This class is designed for all agency employees.
