Nh Fall Fest 2013

PIANH will once again present Fall Education Festival, Tuesday, October 8, 2013, at the Marriott Courtyard, Concord. This is an exclusive opportunity for producers to earn CEUs and network with insurance industry professionals. Choose from three informative sessions!

NHID Commissioner Roger Sevigny is scheduled to present the keynote address.


Oct. 8, 2013
8:30 AM-
11:30 AM

Pitfalls of Commercial Lines Exposures

Mishell K Magnusson, CIC, CISR, CPIA, AAI, FIPC.

3 Gen PROD

Full day package
(Choose two sessions, includes lunch): $150 member, $190 nonmember. Half day pricing: $75 member, $95 nonmember.

This seminar is intended to bring to the forefront of the insurance producers mind the commercial lines exposures that need to be addressed in every agency.  These are being called "pitfalls" due to many agents being caught between the customer request and how the coverage is intended to work.

Set up to be inter-active with class participation, the direction of the seminar will head where the participants want to go.  The instruction will include; what it means to be a producer, including duties owed the consumer, basics of the Risk Management Process with the most important step being identification.  Specific types of coverage to be discussed include Internet Exposures; Mobile Equipment versus Auto on the Business Auto Policy; Certificates of Insurance; Ordinance or Law; Flood; Business Income; and other miscellaneous coverages.

The specific policies, procedures, and practices outlined in this material represent a compilation of information gathered from E&O carriers, agency management consultants, state executives and education directors, and agency owners and principals.




Keynote presentation & luncheon

11:30 a.m.-1:30 p.m.

Roger Sevigny

NHID Commissioner Roger Sevigny

Oct. 8, 2013
1:30 PM-
4:30 PM

E&O for the Next Tech Generation ^FF ^UM

Mishell K Magnusson, CIC, CISR, CPIA, AAI, FIPC.

3 Gen PROD

This seminar is intended to be the latest in E&O loss control prevention along with looking at some of the issues agents, brokers & company personnel face with technology and the errors & omissions suits for both Property/Casualty Agents/Brokers and the Employee Benefits staff to include health, life and disability insurance.

Our client’s needs are certainly not getting less complex.  Obtaining new business is always a challenge yet the need for retention can be even greater.  How is the agency/company balancing the ball of the customer who is up with technology and those who are not.  Our clients are currently a mix of users of technology as is our staff.

Now that you have identified what do you do to make sure you are protected against an E&O loss, how do you consistently handle the technology?  This seminar is intended to help with just that.

Get to know your instructor:

magnusson Mishell Magnusson, CIC, CISR, FIPC
KJM Consulting & Training, Inc.

Mishell is the co-owner of KJM Consulting & Training, Inc. in Munnsville, New York. KJM specializes in providing a broad range of high quality training programs to insurance agencies; insurance companies and banks throughout the north east. These programs, normally designed for Continuing Education credits, cover all areas of the insurance & banking business, providing comprehensive education at all levels in entry level insurance; customer service; Commercial Lines sales & service; Personal Lines sales & service as well as management techniques. In addition to the customized training KJM also provides consulting services focusing on E&O; Procedure Manual development and implementation; and Agency Management training techniques.

Mishell currently holds New York State Property and Casualty Brokers and Agents Licenses; a New York State Life and Health Brokers License; a New York State Producer License to Act as a Consultant; a Certified Insurance Service Representative (CISR) designation; a Certified Insurance Counselor (CIC) designation; the Accredited Advisor of Insurance (AAI) designation; and the Federation of Insurance Professional Counselor (FIPC) designation.

A member of the Associate Faculty of Certified Insurance Counselors, Mishell is a frequent speaker for Professional Insurance Agents of New York, New Jersey, New Hampshire and Connecticut for CIC and CISR programs along with various other topics. Mishell is a past president of the Federation of New York Insurance Professionals and is a board member of the Insurance Professionals of the Mohawk Valley; she is the current President of the Madison County Historical Society along with being a member of the National Notary Association.