NEO series FAQ Please note that upon registration you will receive an e-mail message from MERG, PIA’s education partner. This message will contain important information regarding your course, including login information.

Personal Lines Coverage Basics
(Online Computer Mediated Distance Learning Course conducted by PIA's learning partner, MERG)

Suggested weekly course time: 3 hours (on your own time)

Personal Lines Coverage Basics is one in a series of programs designed for unlicensed employees with less than 12 months' experience in the agency. Employees log on to the course via the computer each week to get the training they need. There's no travel, no interruption to daily agency activity and, best of all, no time out of the office! Personal Lines Coverage Basics is designed for new employees with 6-9 months' experience.

To successfully complete the course, students must:

• A Windows PC or Macintosh computer
• Internet access
  

Curriculum includes:

Orientation (if first on-line course)
Week 1: Introduction to Property Insurance
Week 2: Introduction to Liability Insurance
Week 3: Dwelling Insurance
Week 4: Homeowners Insurance
Week 5: Personal Auto Insurance
Week 6: Misc Personal Insurance

Cancellation Policy:
All registration fees must be received in advance. Cancellations received prior to the start of the orientation period are fully refundable; those received during the orientation period will be refunded 75 percent; and those received during the first week of class will be refunded 5 percent. Thereafter, there is no refund. Refunds will be issued when books and materials are returned. If books and materials are used, the cost will be deducted from your refund.

Registration:
Select a program and complete the online registration form. An email confirmation will be sent within one working day with all necessary login information and class materials sent soon thereafter.